Public bug reported:

When I first plugged in the external sound card, everything worked fine
with no changes on settings or extra driver installations. After a few
days, the sound just stopped working.

I tried some fixes posted on the ubuntuforums but to no avail.

I tried killall pulseaudio but nothing happened. I keep trying alsamixer
but mixer doesn't exist. I tried to install the alsa driver module but
it doesn't exist.

Any help is much appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: External [SB Live! 24-bit External], device 0: USB Audio [USB Audio]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: External [SB Live! 24-bit External], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  dutoronto   3163 F.... pulseaudio
 /dev/snd/pcmC1D0p:   dutoronto   3163 F...m pulseaudio
Card1.Amixer.info:
 Card hw:1 'External'/'Creative Technology SB Live! 24-bit External at 
usb-0000:00:02.0-4, full speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB041e:3040'
   Controls      : 5
   Simple ctrls  : 4
Date: Mon Oct  1 15:38:15 2012
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 
(20120817.3)
PackageArchitecture: all
PciMultimedia:
 
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:External failed
Symptom_Card: SoundBlaster Live! 24-bit External SB0490 - SB Live! 24-bit 
External
Symptom_DevicesInUse:
 3163  3163  dutoronto  F.... pulseaudio
 /dev/snd/pcmC1D0p:   dutoronto  F...m pulseaudio
Symptom_Type: No sound at all
Title: [USB-Audio - SB Live! 24-bit External, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.11
dmi.board.name: NARRA2
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 2.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr5.11:bd07/16/2007:svnHP-Pavilion:pnGN561AA-ABAa6230n:pvr:rvnASUSTekComputerINC.:rnNARRA2:rvr2.00:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: GN561AA-ABA a6230n
dmi.sys.vendor: HP-Pavilion

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise running-unity

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Title:
  [USB-Audio - SB Live! 24-bit External, playback] No sound at all

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