apport information ** Tags added: apport-collected precise running-unity
** Description changed: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. + --- + ApportVersion: 2.0.1-0ubuntu13 + Architecture: i386 + DistroRelease: Ubuntu 12.04 + InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) + Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND + MachineType: Dell Inc. Latitude D510 + Package: cups 1.5.3-0ubuntu4 + PackageArchitecture: i386 + Papersize: a4 + PccardctlIdent: + Socket 0: + no product info available + PccardctlStatus: + Socket 0: + 3.3V + 32-bit + PC Card + PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 + Tags: precise running-unity + Uname: Linux 3.2.0-31-generic-pae i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo + dmi.bios.date: 04/27/2005 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A01 + dmi.board.name: 0N8719 + dmi.board.vendor: Dell Inc. + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: + dmi.product.name: Latitude D510 + dmi.sys.vendor: Dell Inc. + mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1059359/+attachment/3371133/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
