apport information
** Tags added: apport-collected staging
** Description changed:
I have a dual band router. On the a/g frequency (2.472 GHz) everything
works fine but on the b/n frequency (5.18) GHz I cant connect if I set
up WPA security. It works if I leave the network unsecured but not WPA
security. WPA security works fine on the a/g frequency.
I want to use the b/n range as I have so many competing Wifi signals nearby
(a/g range) I often lose connection.
On the b/n range Its never drops but I have no security.
Any suggestions??
System details:
Dell Vostro 3560
Ubuntu 12.04.1 Clean Install, Only OS
sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list; dmesg
| grep -i firm; sudo iwlist scan
output is
warren@dell:~$ sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill
list; dmesg | grep -i firm; sudo iwlist scan
[sudo] password for warren:
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth0
version: 07
serial: d4:be:d9:39:02:c3
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet
physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169
driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12
latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:42 ioport:3000(size=256) memory:c2404000-c2404fff
memory:c2400000-c2403fff
*-network
description: Wireless interface
product: AR9462 Wireless Network Adapter
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 01
serial: 08:ed:b9:22:9e:4f
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet
physical wireless
configuration: broadcast=yes driver=ath9k
driverversion=3.2.0-31-generic-pae firmware=N/A ip=192.168.0.5 latency=0
link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:17 memory:c2500000-c257ffff memory:afb00000-afb0ffff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux dell 3.2.0-31-generic-pae #50-Ubuntu SMP Fri Sep 7 16:39:45 UTC 2012
i686 i686 i386 GNU/Linux
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: dell-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
3: dell-bluetooth: Bluetooth
Soft blocked: yes
Hard blocked: no
[ 11.058802] psmouse serio1: elantech: assuming hardware version 3 (with
firmware version 0x450f02)
lo Interface doesn't support scanning.
wlan0 Scan completed :
Cell 01 - Address: F8:D1:11:70:53:4E
Channel:4
Frequency:2.427 GHz (Channel 4)
Quality=62/70 Signal level=-48 dBm
Encryption key:on
ESSID:"1gid46vaylveagu59b3ks232h"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=000000002db73d80
Extra: Last beacon: 4152ms ago
IE: Unknown:
00193167696434367661796C7665616775353962336B7332333268
IE: Unknown: 010882848B960C121824
IE: Unknown: 030104
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : CCMP TKIP
Authentication Suites (1) : PSK
IE: Unknown: 2A0100
IE: Unknown: 32043048606C
IE: Unknown:
DD180050F2020101870003A4000027A4000042435E0062322F00
IE: Unknown:
DD1E00904C334E111BFF00000000000000000000000000000000000000000000
IE: Unknown:
2D1A4E111BFF00000000000000000000000000000000000000000000
IE: Unknown:
DD1A00904C3404051B00000000000000000000000000000000000000
IE: Unknown:
3D1604051B00000000000000000000000000000000000000
IE: Unknown: DD0900037F01010000FF7F
IE: Unknown: DD0A00037F04010000004000
IE: Unknown:
DD7F0050F204104A0001101044000102103B0001031047001000000000000010000000F8D11170534E1021000754502D4C494E4B10230009544C2D57413730314E10240003312E3010420003312E301054000800060050F204000110110017576972656C657373204E20415020544C2D57413730314E100800020086103C000101
Cell 02 - Address: 1C:AF:F7:63:A5:26
Channel:1
Frequency:2.412 GHz (Channel 1)
Quality=54/70 Signal level=-56 dBm
Encryption key:on
ESSID:"TALKTALK-63A526"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
9 Mb/s; 12 Mb/s; 18 Mb/s
Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000010bd6361bc
Extra: Last beacon: 4416ms ago
IE: Unknown: 000F54414C4B54414C4B2D363341353236
IE: Unknown: 010882848B960C121824
IE: Unknown: 030101
IE: Unknown: 2A0104
IE: Unknown: 32043048606C
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : TKIP CCMP
Authentication Suites (1) : PSK
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : TKIP
Pairwise Ciphers (2) : TKIP CCMP
Authentication Suites (1) : PSK
IE: Unknown:
DD180050F2020101000003A4000027A4000042435E0062322F00
Cell 03 - Address: 4C:60:DE:6B:85:4B
Channel:13
Frequency:2.472 GHz (Channel 13)
Quality=64/70 Signal level=-46 dBm
Encryption key:on
ESSID:"1gid46vaylveagu59b3ks232h"
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
24 Mb/s; 36 Mb/s; 54 Mb/s
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
Mode:Master
Extra:tsf=00000027e750518c
Extra: Last beacon: 3608ms ago
IE: Unknown:
00193167696434367661796C7665616775353962336B7332333268
IE: Unknown: 010882848B962430486C
IE: Unknown: 03010D
IE: Unknown: 2A0100
IE: Unknown: 2F0100
IE: Unknown: 32040C121860
IE: Unknown:
DD730050F204104A00011010440001021041000100103B00010310470010C8F7D19B3C39E65DD5B3EC2A8601640D102100074E6574676561721023000844474E44333330301024000631323334353610420004313233341054000800060050F20400011011000844474E4433333030100800020088
IE: Unknown: DD090010180200F0040000
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (1) : TKIP
Authentication Suites (1) : PSK
IE: Unknown:
DD180050F2020101800003A4000027A4000042435E0062322F00
Cell 04 - Address: 4C:60:DE:6B:85:4A
Channel:36
Frequency:5.18 GHz (Channel 36)
Quality=65/70 Signal level=-45 dBm
Encryption key:on
ESSID:"1gid46vaylveagu59b3ks232h"
Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
36 Mb/s; 48 Mb/s; 54 Mb/s
Mode:Master
Extra:tsf=00000027e73cd2e9
Extra: Last beacon: 3576ms ago
IE: Unknown:
00193167696434367661796C7665616775353962336B7332333268
IE: Unknown: 01088C129824B048606C
IE: Unknown:
2D1A6C081BFFFF000000000000000000000000000000000000000000
IE: Unknown:
3D1624080000000000000000000000000000000000000000
IE: Unknown:
DD730050F204104A00011010440001021041000100103B00010310470010C8F7D19B3C39E65DD5B3EC2A8601640D102100074E6574676561721023000844474E44333330301024000631323334353610420004313233341054000800060050F20400011011000844474E4433333030100800020088
IE: Unknown: DD090010180200F0050000
IE: WPA Version 1
Group Cipher : TKIP
Pairwise Ciphers (1) : TKIP
Authentication Suites (1) : PSK
IE: Unknown:
DD180050F2020101800003A4000027A4000042435E0062322F00
IE: Unknown:
DD1E00904C336C081BFFFF000000000000000000000000000000000000000000
IE: Unknown:
DD1A00904C3424080000000000000000000000000000000000000000
eth0 Interface doesn't support scanning.
warren@dell:~$
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: network-manager 0.9.4.0-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
Date: Sun Oct 7 14:48:44 2012
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
(20120817.3)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.5 metric 2
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
NAME UUID TYPE
TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY
DBUS-PATH
1gid46vaylveagu59b3ks232h 8f111432-1032-428e-9e1c-90dce568bfc1
802-11-wireless 1349617486 Sun 07 Oct 2012 14:44:46 BST yes
no /org/freedesktop/NetworkManager/Settings/2
Warren-Lab ef297021-92da-40c7-98f8-c546d6b3abdc
802-11-wireless 1348583561 Tue 25 Sep 2012 15:32:41 BST no
no /org/freedesktop/NetworkManager/Settings/1
N-InternetOnly 76725159-a1cf-42d8-9df2-db804ad8cda4
802-11-wireless 1349444716 Fri 05 Oct 2012 14:45:16 BST no
no /org/freedesktop/NetworkManager/Settings/0
Wired connection 1 9a3e7792-4e37-44b8-9fb3-5972bb08d1c8
802-3-ethernet 1349612986 Sun 07 Oct 2012 13:29:46 BST yes
no /org/freedesktop/NetworkManager/Settings/3
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH
wlan0 802-11-wireless connected
/org/freedesktop/NetworkManager/Devices/1
eth0 802-3-ethernet unavailable
/org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE
WIFI WWAN-HARDWARE WWAN
running 0.9.4.0 connected enabled enabled
enabled enabled disabled
+ ---
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu13
+ Architecture: i386
+ ArecordDevices:
+ **** List of CAPTURE Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: warren 1662 F.... pulseaudio
+ Card0.Amixer.info:
+ Card hw:0 'PCH'/'HDA Intel PCH at 0xc2610000 irq 45'
+ Mixer name : 'Intel PantherPoint HDMI'
+ Components : 'HDA:14f1506e,1028056d,00100003
HDA:80862806,80860101,00100000'
+ Controls : 24
+ Simple ctrls : 11
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=7cc34a8e-8bd0-4860-a040-fe0a229ebcd6
+ IfupdownConfig:
+ auto lo
+ iface lo inet loopback
+ InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
(20120817.3)
+ IpRoute:
+ default via 192.168.0.1 dev wlan0 proto static
+ 169.254.0.0/16 dev wlan0 scope link metric 1000
+ 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.3 metric 2
+ MachineType: Dell Inc. Vostro 3560
+ NetworkManager.state:
+ [main]
+ NetworkingEnabled=true
+ WirelessEnabled=true
+ WWANEnabled=true
+ WimaxEnabled=true
+ Package: network-manager 0.9.4.0-0ubuntu4.1
+ PackageArchitecture: i386
+ ProcEnviron:
+ LANGUAGE=en_GB:en
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_GB.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae
root=UUID=76d94803-15f4-4ac5-b323-1691406736a4 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
+ RelatedPackageVersions:
+ linux-restricted-modules-3.2.0-31-generic-pae N/A
+ linux-backports-modules-3.2.0-31-generic-pae N/A
+ linux-firmware 1.79.1
+ StagingDrivers: rts5139 mei
+ Tags: precise staging precise
+ Uname: Linux 3.2.0-31-generic-pae i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
+ dmi.bios.date: 05/17/2012
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A07
+ dmi.board.name: 05GV6H
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: A07
+ dmi.modalias:
dmi:bvnDellInc.:bvrA07:bd05/17/2012:svnDellInc.:pnVostro3560:pvrA07:rvnDellInc.:rn05GV6H:rvrA00:cvnDellInc.:ct8:cvrA07:
+ dmi.product.name: Vostro 3560
+ dmi.product.version: A07
+ dmi.sys.vendor: Dell Inc.
+ nmcli-dev:
+ DEVICE TYPE STATE DBUS-PATH
+ wlan0 802-11-wireless connected
/org/freedesktop/NetworkManager/Devices/1
+ eth0 802-3-ethernet unavailable
/org/freedesktop/NetworkManager/Devices/0
+ nmcli-nm:
+ RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE
WIFI WWAN-HARDWARE WWAN
+ running 0.9.4.0 connected enabled enabled
enabled enabled disabled
** Attachment added: "AcpiTables.txt"
https://bugs.launchpad.net/bugs/1063245/+attachment/3393430/+files/AcpiTables.txt
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https://bugs.launchpad.net/bugs/1063245
Title:
Atheros AR9462: Wifi Band N - WPA Does Not work, No security OK
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