** Description changed: 1) lsb_release -rd Description: Ubuntu 12.10 Release: 12.10 2) apt-cache policy apport apport: Installed: 2.6.1-0ubuntu6 Candidate: 2.6.1-0ubuntu6 Version table: *** 2.6.1-0ubuntu6 0 900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages 100 /var/lib/dpkg/status 2.6.1-0ubuntu3 0 500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages 3) What is expected to happen is when one generates a crash report in /var/crash via the terminal: cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560/+attachment/3390885/+files/11_03pu-reduced.odt -O example.odt && lowriter --nologo example.odt Save As -> doc 97/XP/2003 -> and after LibreOffice crashes execute: cd /var/crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash Apport should process the .crash file, and a Firefox window should pop up offering to report a bug on Launchpad. 4) What happens instead is it does not, nor does it give any other indication as to why it did not. Please see attached screencast for verification of this phenomenon. As well, this is prohibiting I and others (at least 2 others w/ LibreOffice crash bugs) from reporting valid crash bugs on Launchpad (or at least knowing why the crash report was not reported via Launchpad). This is a regression in Quantal as I was able to report against .crash files via apport (ex. https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1069301 ). Marking Triaged due to screencast https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+attachment/3412526/+files/screencast.webm , and High due to how this has "a severe impact on a small portion of Ubuntu users (estimated)". As well, it is preventing effective triage against crash reports of LibreOffice. Examples of bug reports that had to be filed with crash file attached, instead of processed by Apport retracing service due to this: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1069692 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1064560 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1078953 + https://bugs.launchpad.net/ubuntu/+source/gedit/+bug/1079703 ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: apport 2.6.1-0ubuntu6 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic i686 ApportVersion: 2.6.1-0ubuntu6 Architecture: i386 CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4 CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e CrashReports: 664:1000:129:0:2012-10-24 20:46:27.711222133 -0400:2012-10-24 20:46:27.711222133 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.upload 640:1000:129:24883693:2012-10-24 20:46:25.199222000 -0400:2012-10-24 20:46:28.731222136 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash 600:117:129:0:2012-10-24 20:46:30.395222142 -0400:2012-10-24 20:46:30.395222142 -0400:/var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.uploaded Date: Wed Oct 24 20:49:29 2012 InstallationDate: Installed on 2012-06-11 (135 days ago) InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1) MarkForUpload: True PackageArchitecture: all ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: Upgraded to quantal on 2012-09-14 (40 days ago)
** Summary changed: - Apport not filing crash report for: ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash + Apport not filing crash report for ubuntu-bug *.crash files -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1071092 Title: Apport not filing crash report for ubuntu-bug *.crash files To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
