Public bug reported:
I have a Fujitsu ScanSnap S1500. This scanner worked fine in 12.04,
32-bit. I wiped the hard drive and installed 12.10, 64-bit, fresh. The
scanner has not worked since and I can't figure out why.
I'm not quite sure which package to put this bug in. The wiki says any
hardware problems get assigned to the kernel, but my scanner shows up in
lsusb and shows up in /var/log/udev. That makes it sound like the
hardware is getting seen.
What doesn't work is sane-find-scanner, xsane, simple-scan, or
gscan2pdf. Nothing that actually interfaces with the scanner works.
Yes, I'm in the scanner and saned groups.
The USB device ID is 04c5:11a2. The device is in
/lib/udev/rules.d/40-libsane.rules. The backend is enabled in
/etc/sane.d/dll.conf.
The only bug-like event I see anywhere is in dmesg:
[12864.421157] usb 3-4: new high-speed USB device number 7 using xhci_hcd
[12864.453163] usb 3-4: New USB device found, idVendor=04c5, idProduct=11a2
[12864.453167] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[12864.453170] usb 3-4: Product: ScanSnap S1500
[12864.453172] usb 3-4: Manufacturer: Fujitsu
[12864.453456] usb 3-4: ep 0x81 - rounding interval to 128 microframes, ep desc
says 255 microframes
[12864.453461] usb 3-4: ep 0x2 - rounding interval to 128 microframes, ep desc
says 255 microframes
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: sane 1.0.14-9
ProcVersionSignature: Ubuntu 3.5.0-22.35~pre201301190400-generic 3.5.7.2
Uname: Linux 3.5.0-22-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
Date: Tue Jan 22 00:10:19 2013
EcryptfsInUse: Yes
MarkForUpload: True
SourcePackage: sane-frontends
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: sane-backends (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug quantal running-unity
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https://bugs.launchpad.net/bugs/1102797
Title:
Fujitsu ScanSnap S1500 does not work after fresh install of 12.10 x64
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