apport information ** Tags added: apport-collected running-unity staging
** Description changed: Basic hardware info: MSI notebook, Model GT70-0NC-008US; tag under the battery shows GT70-0NC-494US Win 8 64 bit was pre-installed Intel Core i7-3610QM Processor, 2.3 GHz NVIDIA GeForce GTX 670M 750GB HDD 16GB RAM No raid Am not running as a dual boot install. Am running 64 bit version of Ubuntu 12.10. As in summary, am unable to boot this system unless acpi=off and "quiet splash" is deleted from grub. This occurs with try it DVD, live USB and HDD installation. Also when installed to HDD. I am running this as the only OS, NOT a dual boot. I am able to boot, install and run 12.04 Precise 64 bit on this system, BIOS in legacy mode for install and running from HDD. Following steps in Debugging ACPT - Ubuntu Wiki (https://wiki.ubuntu.com/DebuggingACPI) I have updated to the latest BIOS on the box. With 12.10 installed to HDD tried booting with all options given in the Wiki with these results: With acpi=off and "quiet splash" deleted, system boots ok and into usable environment. Note also that the Synaptics touchpad doesn't work even with Synaptiks package installed. Mouse works fine. Am not trying to jam multiple problems into this report, merely including as a possible symptom that might be related. If not please ignore. With acpi=noirq and "quiet splash" deleted system starts to boot and stops with the following as last line: [drm] nouveau 0000:01:00.0: 0x9904: Init table command not found: 0xA9 With pnpacpi=off and "quiet splash" deleted system starts to boot and stops with the following as last line, same as above: [drm] nouveau 0000:01:00.0: 0x9904: Init table command not found: 0xA9 With noapic and "quiet splash" deleted, system starts to boot and stops with the following as last line, same as above: [drm] nouveau 0000:01:00.0: 0x9904: Init table command not found: 0xA9 With nolapic and "quiet splash" deleted, system starts to boot and stops with the following as last line, same as above: [drm] nouveau 0000:01:00.0: 0x9904: Init table command not found: 0xA9 In the troubleshooting steps I was unable to suspend or hibernate the system so am unable to supply a /var/log/kern.log.0 file. I have attached a file, msi_acpi_debug_files.tar.gz that has a copy of output from: uname -a, sudo lspci -vvnn, sudo dmidecode. - I am unable to include a tarball of /proc/acpi directory as that - directory doesn't exist - I presume that since I need to boot from the - live USB with acpi off and/or having to boot without it the directory - wasn't created. + I am unable to include a tarball of /proc/acpi directory as that directory doesn't exist - I presume that since I need to boot from the live USB with acpi off and/or having to boot without it the directory wasn't created. + --- + ApportVersion: 2.6.1-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: lou 1920 F.... pulseaudio + DistroRelease: Ubuntu 12.10 + HibernationDevice: RESUME=UUID=13a3d49b-35d0-4f55-8983-20577f3f3704 + InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) + MachineType: Micro-Star International Co., Ltd. GT70 + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-17-generic root=/dev/mapper/ubuntu-root ro acpi=off + ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 + RelatedPackageVersions: + linux-restricted-modules-3.5.0-17-generic N/A + linux-backports-modules-3.5.0-17-generic N/A + linux-firmware 1.95 + StagingDrivers: rts_pstor + Tags: quantal running-unity staging + Uname: Linux 3.5.0-17-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 11/23/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: E1762IMS.50U + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: MS-1762 + dmi.board.vendor: Micro-Star International Co., Ltd. + dmi.board.version: REV:1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Micro-Star International + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1762IMS.50U:bd11/23/2012:svnMicro-StarInternationalCo.,Ltd.:pnGT70:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1762:rvrREV1.0:cvnMicro-StarInternational:ct10:cvrN/A: + dmi.product.name: GT70 + dmi.product.version: REV:1.0 + dmi.sys.vendor: Micro-Star International Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1129511/+attachment/3536688/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1129511 Title: Unable to boot system unless acpi=off & "quiet splash" deleted from grub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1129511/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
