apport information ** Tags added: apport-collected running-unity staging
** Description changed: As stated in summary xhci driver fails to load as a result no devices connected to USB 3.0 ports get recognized (they are powered up normally) Successfull USB 2.0 start followed by USB 3.0 xhci load failure Ports are working ok in Windows 8 x64 Laptop is set to UEFI no secure bot $ lsb_release -rd Description: Ubuntu 12.04.2 LTS Release: 12.04 Ubuntu 3.2.0-38.61-generic 3.2.37 [ 2.007284] ehci_hcd 0000:00:1d.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 2.007296] ehci_hcd 0000:00:1d.0: setting latency timer to 64 [ 2.007299] ehci_hcd 0000:00:1d.0: EHCI Host Controller [ 2.007330] ehci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2 [ 2.007351] ehci_hcd 0000:00:1d.0: debug port 2 [ 2.011237] ehci_hcd 0000:00:1d.0: cache line size of 64 is not supported [ 2.011241] ehci_hcd 0000:00:1d.0: irq 16, io mem 0xd4738000 [ 2.027093] ehci_hcd 0000:00:1d.0: USB 2.0 started, EHCI 1.00 [ 2.027197] hub 2-0:1.0: USB hub found [ 2.027199] hub 2-0:1.0: 2 ports detected [ 2.027240] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver [ 2.027248] uhci_hcd: USB Universal Host Controller Interface driver [ 2.027269] xhci_hcd 0000:00:14.0: can't derive routing for PCI INT A [ 2.027270] xhci_hcd 0000:00:14.0: PCI INT A: no GSI [ 2.027290] xhci_hcd 0000:00:14.0: setting latency timer to 64 [ 2.027294] xhci_hcd 0000:00:14.0: xHCI Host Controller [ 2.027324] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3 [ 2.027410] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported [ 2.027412] xhci_hcd 0000:00:14.0: request interrupt 255 failed [ 2.027414] xhci_hcd 0000:00:14.0: USB bus 3 deregistered [ 2.027463] xhci_hcd 0000:00:14.0: can't derive routing for PCI INT A [ 2.027464] xhci_hcd 0000:00:14.0: init 0000:00:14.0 fail, -22 [ 2.027468] xhci_hcd: probe of 0000:00:14.0 failed with error -22 [ 2.027489] usbcore: registered new interface driver libusual + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu17.1 + Architecture: amd64 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: urik 2149 F.... pulseaudio + CRDA: + country RU: + (2402 - 2482 @ 40), (N/A, 20) + (5735 - 5835 @ 20), (N/A, 30) + Card0.Amixer.info: + Card hw:0 'PCH'/'HDA Intel PCH at 0xd4730000 irq 48' + Mixer name : 'Intel PantherPoint HDMI' + Components : 'HDA:111d7605,103c17b7,00100107 HDA:11c11040,103c3066,00100200 HDA:80862806,80860101,00100000' + Controls : 37 + Simple ctrls : 13 + DistroRelease: Ubuntu 12.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=a2df99be-86de-43d4-81b9-ce0d0c249976 + InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1) + MachineType: Hewlett-Packard HP ProBook 6570b + MarkForUpload: True + NonfreeKernelModules: wl + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=354fc147-d40f-4e2a-a68a-2d56ef1e3a8f ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37 + RelatedPackageVersions: + linux-restricted-modules-3.2.0-38-generic N/A + linux-backports-modules-3.2.0-38-generic N/A + linux-firmware 1.79.1 + StagingDrivers: mei + Tags: precise running-unity staging + Uname: Linux 3.2.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo vboxusers + dmi.bios.date: 09/24/2012 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: 68ICE Ver. F.31 + dmi.board.name: 17AB + dmi.board.vendor: Hewlett-Packard + dmi.board.version: KBC Version 42.32 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICEVer.F.31:bd09/24/2012:svnHewlett-Packard:pnHPProBook6570b:pvrA1029D1103:rvnHewlett-Packard:rn17AB:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr: + dmi.product.name: HP ProBook 6570b + dmi.product.version: A1029D1103 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/1133670/+attachment/3549874/+files/AcpiTables.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1133670 Title: USB 3.0 xHCI driver fails to load no USB 3.0 ports work (12.04) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1133670/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
