==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

please check with xsane/scanimage

** Changed in: simple-scan (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1144034

Title:
  scanning gives a gray page

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1144034/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to