Public bug reported: Hi,
Grayscale printing to a Canon Pixma iP4200 isn't working for me in Ubuntu 12.04. The result is a mostly blank page with either a row of dots near the top, or a cluster of dots further down the page (printing the same page in colour works fine). The bug appears to be specific to gutenprint 5.2.8-pre1 as I have been able to work around this issue in two different ways: 1. Manually install the 5.0.1 driver from http://www.openprinting.org/printer/Canon/Canon-iP4000 2. Build the 5.2.8 driver from http://sourceforge.net/projects/gimp-print/files/gutenprint-5.2/5.2.8/ and manually replace the link to libgutenprint.so.3.0.0. Obviously neither of these are ideal. /var/log/error_log with the log level set to warn is: E [06/Mar/2013:07:50:26 +1100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf. W [06/Mar/2013:07:50:27 +1100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iP4200-Gray..' already exists W [06/Mar/2013:07:50:27 +1100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iP4200-RGB..' already exists W [06/Mar/2013:07:50:27 +1100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon_iP4200' already exists E [07/Mar/2013:06:45:00 +1100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf. I changed the log level to debug, but couldn't find anything useful. Please let me know if you'd also like the debug logging (much larger file). Is there a set of steps to officially install gutenprint 5.2.8 or 5.2.9 in Ubuntu 12.04? Thanks very much, Alistair ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libgutenprint2 5.2.8~pre1-0ubuntu2.1 [modified: usr/share/gutenprint/5.2/xml/printers.xml] ProcVersionSignature: Ubuntu 3.2.0-38.61-generic-pae 3.2.37 Uname: Linux 3.2.0-38-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 7 15:09:22 2013 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) MarkForUpload: True ProcEnviron: LANGUAGE=en_AU:en TERM=xterm PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gutenprint UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gutenprint (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 precise running-unity -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1151207 Title: Canon iP4200 grayscale printing fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gutenprint/+bug/1151207/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
