Public bug reported:
MY service provider (Bright House in Fl.} does not know how to configure
Ubuntu software to connect to the Bright House router so that I can have
my wireless connection back. It has been down since Feb. 16th {2013}
despite a Linux" trained" Bright House tech. coming out yesterday to
my home. I've had my wireless functioning just fine since it was
connected 7 months ago by a private computer guy I use, after Bright
House sent out a sub contractor from Knight Interprises who totally
messed up the initial installation and connection by removing some
drivers. My private computer guy has moved away and the guy he
recommended does not solve Ubuntu software wireless connections often
enough to do the job for me. Can you direct me step by step using
really simple, clear instructions to get me connected once again? No-
one knows why it went down, or how to help me. I paid relatively big
bucks to Bright House up front to have life time service calls if needed
at no xtra cost. Help! What do I do now? Any assistance in the right
direction towards solving this mess is greatly appreciated by me. Thank-
you in advance for your time and energy spent . With Gratitude,
Barbara
** Affects: software-center (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1156189
Title:
Cannot connect Ubuntu software to Bright House{provider} router
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