My experience, which may differ from others, especially Stephan Vanigan,
is that compelling people to upgrade from Windows to Ubuntu causes a lot
of damage.

I have tried strong encouragement and inducement, and found that users
will fall back on me to push them every inch of the way. It is just not
worthwhile doing it like that. Ultimately, there'll be nothing you can
do to make them happy with _YOUR_ decision. People who are induced do
not own the decision. The initial surprise of the differences will cause
a shock. Unless they have already bought into it and know why _they_
bought into it, I have observed that they become very damaging
detractors, telling people why they shouldn't use Ubuntu or other
GNU/Linux systems.

I have found that if you are completely honest and open with users, give
them the choice, and explain the pros and cons of each system, those who
decide (who are the majority) to use Ubuntu will become positive members
of the community. They become people who talk about Ubuntu and GNU/Linux
positively and become people who are willing to help the system on the
way. THEY made the decision to buy into Ubuntu. It is THEIR decision.
They own the decision, they get to love their decision, and the Ubuntu
system. Their love of the system spreads to their friends.They look for
reasons to love it, and try to fix any reason to hate it.

If unsure of the above, please check out Leon Festinger's cognitive
Dissonance theory. http://en.wikipedia.org/wiki/Cognitive_dissonance

My 7 years experience of introducing people to GNU/Linux has taught me
to Never, Never induce someone to use a system which s different to one
they are used to. Also, never Appear Zealous
http://en.wiktionary.org/wiki/zealot

My tips on making constructive members of the Ubuntu community are:
1) Whenever possible, let people passively observe you using the Ubuntu system.
2) If they have questions, answer them honestly and openly. Talk about the 
benefits and the pitfalls. Talk a little about the history and the philosophy 
behind the system.
3) If they appear interested, let them know that you'll be happy to install the 
system on their computer and give some help. Also let them know you can legally 
give them a disc if they want to install it themselves.
4) Wait for the request for you to re-install their system with Ubuntu and show 
them at least how to use the package manager, Openoffice, Firefox and advise 
them that they will probably never use a CD to install software - software 
automatically downloads and installs. CDs from libraries will not work, nor 
will Windows games CDs. 

A very common mistake ex-Windows users make is to download an .exe file
or hope to download something resembling a .exe file to install
software. They need to know that is just not how it is done on Ubuntu. A
completely different paradigm.

Perhaps we need a handler for .exe files so that when a user tries to
run one for the first time, they are told how to get and install
software on Ubuntu.

-- 
Microsoft has a majority market share
https://bugs.launchpad.net/bugs/1
You received this bug notification because you are a member of Ubuntu
Bugs, which is the bug contact for Ubuntu.

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to