Public bug reported:
Steps to reproduce:
1) on 2013-03-31, shutdown laptop for a 2-week vacation
2) on 2013-04-13, return from vacation, boot laptop, and apply pending updates
with update-manager
3) reboot laptop
Expected result: Ubuntu boots just as it did before the update (it
worked fine on 2013-03-31, and then again on 2013-04-13 before the
update)
Actual result: no video (black screen) -- no splash screen, no kernel
log messages (which are normally suppressed anyways), no login screen,
nothing. Just blackness.
This is a Lenovo ThinkPad T500, which is slightly unusual in that it has
two video chipsets, one nVIDIA and one ATI. I'm quite sure I disabled
the nVIDIA chipset in the BIOS for the obvious reason that nVIDIA +
Linux = pain. (But I did this when I bought the laptop in Sep 2012, and
have not checked the BIOS settings recently. Will do that soon.)
If I boot into recovery mode, things are a bit different. For starters,
I get the traditional kernel boot logs that are normally suppressed by
Ubuntu, but they're all in 80x25 text mode (I'm used to seeing a high-
res text console, presumably at the screen's native resolution). Then I
get the "Recovery Menu". The "root" option works as expected, i.e. I get
a root shell in 80x25 text mode. If I select "failsafeX", at least X
starts with a warning dialog: "The system is running in low-graphics
mode". That's as far as I get; the failsafeX mode appears to have
several unrelated bugs, which I'll report separately.
>From /var/lib/dpkg.log, I believe the list of packages upgraded by the
bad update on 2013-04-13 was:
libjack-jackd2-0:i386 1.9.8~dfsg.4+20120529git007cdc37-2ubuntu2
libjack-jackd2-0:amd64 1.9.8~dfsg.4+20120529git007cdc37-2ubuntu2
libc-bin:amd64 2.15-0ubuntu20
man-db:amd64 2.6.3-1
desktop-file-utils:amd64 0.20-0.1ubuntu1
gnome-menus:amd64 3.6.0-0ubuntu1
bamfdaemon:amd64 0.3.4-0ubuntu1
update-notifier-common:all 0.126
ureadahead:amd64 0.100.0-12build1
libavutil51:amd64 6:0.8.6-0ubuntu0.12.10.1
libavcodec53:amd64 6:0.8.6-0ubuntu0.12.10.1
libavformat53:amd64 6:0.8.6-0ubuntu0.12.10.1
mesa-common-dev:amd64 9.0.3-0ubuntu0.1
libglapi-mesa:amd64 9.0.3-0ubuntu0.1
libgl1-mesa-glx:amd64 9.0.3-0ubuntu0.1
libgl1-mesa-dev:amd64 9.0.3-0ubuntu0.1
libgl1-mesa-dri:amd64 9.0.3-0ubuntu0.1
libpoppler28:amd64 0.20.4-0ubuntu1.2
libpoppler-glib8:amd64 0.20.4-0ubuntu1.2
libpostproc52:amd64 6:0.8.6-0ubuntu0.12.10.1
libswscale2:amd64 6:0.8.6-0ubuntu0.12.10.1
libxatracker1:amd64 9.0.3-0ubuntu0.1
libxslt1.1:amd64 1.1.26-14ubuntu0.1
linux-image-3.5.0-27-generic:amd64 3.5.0-27.46
firefox:amd64 20.0+build1-0ubuntu0.12.10.3
firefox-globalmenu:amd64 20.0+build1-0ubuntu0.12.10.3
firefox-gnome-support:amd64 20.0+build1-0ubuntu0.12.10.3
firefox-locale-en:amd64 20.0+build1-0ubuntu0.12.10.3
flashplugin-installer:amd64 11.2.202.280ubuntu0.12.10.1
libufe-xidgetter0:amd64 2.4.4-0ubuntu0.2
xul-ext-unity:all 2.4.4-0ubuntu0.2
linux-image-extra-3.5.0-27-generic:amd64 3.5.0-27.46
linux-image-generic:amd64 3.5.0.27.43
linux-headers-3.5.0-27:all 3.5.0-27.46
linux-headers-3.5.0-27-generic:amd64 3.5.0-27.46
linux-headers-generic:amd64 3.5.0.27.43
linux-generic:amd64 3.5.0.27.43
linux-libc-dev:amd64 3.5.0-27.46
poppler-utils:amd64 0.20.4-0ubuntu1.2
thunderbird:amd64 17.0.5+build1-0ubuntu0.12.10.1
thunderbird-globalmenu:amd64 17.0.5+build1-0ubuntu0.12.10.1
thunderbird-locale-en:amd64 1:17.0.5+build1-0ubuntu0.12.10.1
thunderbird-gnome-support:amd64 17.0.5+build1-0ubuntu0.12.10.1
thunderbird-locale-en-us:all 1:17.0.5+build1-0ubuntu0.12.10.1
xdiagnose:all 3.2.3
libc-bin:amd64 2.15-0ubuntu20
(I just grep'ed for "status: installed" in /var/lib/dpkg.log.)
I don't think the kernel is at fault: I've tried booting into recovery
mode with 3.5.0-26 (which was running before the update) and 3.5.0-21
(the oldest kernel still on this machine, from Dec 2012) and got the
exact same behaviour.
I don't think mesa is at fault: I dug up the 9.0 packages (shipped with
12.10 release), downgraded to them, and still have the same behaviour.
(The actual upgrade from was mesa 9.0.2 to 9.0.3, but I couldn't find
the 9.0.2 packages on archive.ubuntu.com.)
I haven't tried downgrading any of the other upgraded packages. If
anyone can suggest likely candidates to downgrade first, I'm all ears.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-27.46-generic 3.5.7.7
Uname: Linux 3.5.0-27-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sun Apr 14 16:38:04 2013
DistUpgraded: 2012-11-22 16:59:36,329 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (Failed to execute child process
"./xorg_fix_proprietary.py" (No such file or directory))
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:2115]
Advanced Micro Devices [AMD] nee ATI RV635 [Mobility Radeon HD 3650]
[1002:9591] (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:2116]
InstallationDate: Installed on 2012-09-30 (196 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64
(20120823.1)
MachineType: LENOVO 20552CU
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-generic
root=UUID=92edda48-9aa3-4a68-8cea-d57fa7ca469a ro recovery nomodeset
SourcePackage: xorg
UpgradeStatus: Upgraded to quantal on 2012-11-22 (142 days ago)
dmi.bios.date: 12/14/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET92WW (3.22 )
dmi.board.name: 20552CU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr6FET92WW(3.22):bd12/14/2011:svnLENOVO:pn20552CU:pvrThinkPadT500:rvnLENOVO:rn20552CU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20552CU
dmi.product.version: ThinkPad T500
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug quantal ubuntu
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https://bugs.launchpad.net/bugs/1168967
Title:
no video after upgrading kernel, mesa, libc, and several other
packages
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