apport information ** Tags added: apport-collected raring
** Description changed: I have a Sony Vaio T-Series laptop. The usb 2.0 ports are not working, but the USB 3.0 port does. They appear in lspci and lsusb, but devices connected to them do not work. For example, a flash drive w/ a LED on it lights up and mounts on the 3.0 port but doesn't even light up on the 2.0 ports. There are no messages in dmesg when something is plugged into the 2.0 port. This behavior is the same on ubuntu 12.10 and 13.04. ubuntu@ubuntu:~$ lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:002d Elan Microelectronics Corp. Bus 001 Device 006: ID 0489:e036 Foxconn / Hon Hai Bus 001 Device 005: ID 05ca:18c4 Ricoh Co., Ltd ubuntu@ubuntu:~$ lspci 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) 00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 02:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) 08:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01) 0e:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 07) ubuntu@ubuntu:~$ lsmod Module Size Used by usb_storage 57204 0 hid_generic 12540 0 hidp 22292 1 dm_crypt 22820 0 arc4 12615 2 ath9k 149924 0 snd_hda_codec_hdmi 36913 1 ath9k_common 14055 1 ath9k ath9k_hw 413680 2 ath9k_common,ath9k snd_hda_codec_realtek 78399 1 snd_hda_intel 39619 6 snd_hda_codec 136453 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_i ntel snd_hwdep 13602 1 snd_hda_codec ath 23827 3 ath9k_common,ath9k,ath9k_hw coretemp 13355 0 mac80211 606457 1 ath9k snd_pcm 97451 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel snd_page_alloc 18710 2 snd_pcm,snd_hda_intel kvm_intel 132891 0 snd_seq_midi 13324 0 snd_seq_midi_event 14899 1 snd_seq_midi kvm 443165 1 kvm_intel snd_rawmidi 30180 1 snd_seq_midi cfg80211 510937 3 ath,ath9k,mac80211 snd_seq 61554 2 snd_seq_midi_event,snd_seq_midi ghash_clmulni_intel 13259 0 uvcvideo 80847 0 aesni_intel 55399 2 videobuf2_vmalloc 13056 1 uvcvideo snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi videobuf2_memops 13202 1 videobuf2_vmalloc aes_x86_64 17255 1 aesni_intel xts 12885 1 aesni_intel videobuf2_core 40513 1 uvcvideo snd_timer 29425 2 snd_pcm,snd_seq lrw 13257 1 aesni_intel videodev 129260 2 uvcvideo,videobuf2_core gf128mul 14951 2 lrw,xts joydev 17377 0 snd 68876 22 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_ codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_cod ec,snd_hda_intel,snd_seq_device acer_wmi 32467 0 ablk_helper 13597 1 aesni_intel rtsx_pci_ms 13011 0 cryptd 20373 3 ghash_clmulni_intel,aesni_intel,ablk_helper hid_multitouch 17366 0 sparse_keymap 13890 1 acer_wmi soundcore 12680 1 snd memstick 16554 1 rtsx_pci_ms parport_pc 28152 0 lpc_ich 17061 0 ath3k 12918 0 btusb 22474 0 mei 41158 0 psmouse 95870 0 bnep 18036 2 ppdev 17073 0 serio_raw 13215 0 rfcomm 42641 12 dm_multipath 22843 0 sony_laptop 54110 0 lp 17759 0 bluetooth 228619 28 bnep,hidp,ath3k,btusb,rfcomm mac_hid 13205 0 scsi_dh 14843 1 dm_multipath parport 46345 3 lp,ppdev,parport_pc microcode 22881 0 squashfs 36522 1 overlayfs 28003 1 nls_utf8 12557 1 isofs 39815 1 nls_iso8859_1 12713 0 dm_raid45 76725 0 xor 17116 1 dm_raid45 dm_mirror 21946 0 dm_region_hash 20820 1 dm_mirror dm_log 18529 3 dm_region_hash,dm_mirror,dm_raid45 usbhid 47074 1 hid_multitouch hid 101002 4 hidp,hid_multitouch,hid_generic,usbhid rtsx_pci_sdmmc 17475 0 wmi 19070 1 acer_wmi i915 600351 3 ahci 25731 1 libahci 31364 1 ahci rtsx_pci 33355 2 rtsx_pci_ms,rtsx_pci_sdmmc video 19390 2 i915,acer_wmi r8169 67446 0 i2c_algo_bit 13413 1 i915 drm_kms_helper 49394 1 i915 drm 286313 4 i915,drm_kms_helper snd_seq_midi_event 14899 1 snd_seq_midi kvm 443165 1 kvm_intel snd_rawmidi 30180 1 snd_seq_midi cfg80211 510937 3 ath,ath9k,mac80211 snd_seq 61554 2 snd_seq_midi_event,snd_seq_midi ghash_clmulni_intel 13259 0 uvcvideo 80847 0 aesni_intel 55399 2 videobuf2_vmalloc 13056 1 uvcvideo snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi videobuf2_memops 13202 1 videobuf2_vmalloc aes_x86_64 17255 1 aesni_intel xts 12885 1 aesni_intel videobuf2_core 40513 1 uvcvideo snd_timer 29425 2 snd_pcm,snd_seq lrw 13257 1 aesni_intel videodev 129260 2 uvcvideo,videobuf2_core gf128mul 14951 2 lrw,xts joydev 17377 0 snd 68876 22 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_ codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_cod ec,snd_hda_intel,snd_seq_device acer_wmi 32467 0 ablk_helper 13597 1 aesni_intel rtsx_pci_ms 13011 0 cryptd 20373 3 ghash_clmulni_intel,aesni_intel,ablk_helper hid_multitouch 17366 0 sparse_keymap 13890 1 acer_wmi soundcore 12680 1 snd memstick 16554 1 rtsx_pci_ms parport_pc 28152 0 lpc_ich 17061 0 ath3k 12918 0 btusb 22474 0 mei 41158 0 psmouse 95870 0 bnep 18036 2 ppdev 17073 0 serio_raw 13215 0 rfcomm 42641 12 dm_multipath 22843 0 sony_laptop 54110 0 lp 17759 0 bluetooth 228619 28 bnep,hidp,ath3k,btusb,rfcomm mac_hid 13205 0 scsi_dh 14843 1 dm_multipath parport 46345 3 lp,ppdev,parport_pc microcode 22881 0 squashfs 36522 1 overlayfs 28003 1 nls_utf8 12557 1 isofs 39815 1 nls_iso8859_1 12713 0 dm_raid45 76725 0 xor 17116 1 dm_raid45 dm_mirror 21946 0 dm_region_hash 20820 1 dm_mirror dm_log 18529 3 dm_region_hash,dm_mirror,dm_raid45 usbhid 47074 1 hid_multitouch hid 101002 4 hidp,hid_multitouch,hid_generic,usbhid rtsx_pci_sdmmc 17475 0 wmi 19070 1 acer_wmi i915 600351 3 ahci 25731 1 libahci 31364 1 ahci rtsx_pci 33355 2 rtsx_pci_ms,rtsx_pci_sdmmc video 19390 2 i915,acer_wmi r8169 67446 0 i2c_algo_bit 13413 1 i915 drm_kms_helper 49394 1 i915 drm 286313 4 i915,drm_kms_helper nls_iso8859_1 12713 0 dm_raid45 76725 0 xor 17116 1 dm_raid45 dm_mirror 21946 0 dm_region_hash 20820 1 dm_mirror dm_log 18529 3 dm_region_hash,dm_mirror,dm_raid45 usbhid 47074 1 hid_multitouch hid 101002 4 hidp,hid_multitouch,hid_generic,usbhid rtsx_pci_sdmmc 17475 0 wmi 19070 1 acer_wmi i915 600351 3 ahci 25731 1 libahci 31364 1 ahci rtsx_pci 33355 2 rtsx_pci_ms,rtsx_pci_sdmmc video 19390 2 i915,acer_wmi r8169 67446 0 i2c_algo_bit 13413 1 i915 drm_kms_helper 49394 1 i915 drm 286313 4 i915,drm_kms_helper + --- + ApportVersion: 2.9.2-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 3244 F.... pulseaudio + CasperVersion: 1.331 + DistroRelease: Ubuntu 13.04 + LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) + MachineType: Sony Corporation SVT15112CXS + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash -- + ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-19-generic N/A + linux-backports-modules-3.8.0-19-generic N/A + linux-firmware 1.106 + Tags: raring + Uname: Linux 3.8.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 03/13/2012 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: R1110D4 + dmi.board.asset.tag: N/A + dmi.board.name: VAIO + dmi.board.vendor: Sony Corporation + dmi.board.version: N/A + dmi.chassis.asset.tag: N/A + dmi.chassis.type: 10 + dmi.chassis.vendor: Sony Corporation + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnInsydeCorp.:bvrR1110D4:bd03/13/2012:svnSonyCorporation:pnSVT15112CXS:pvrC904W34T:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: + dmi.product.name: SVT15112CXS + dmi.product.version: C904W34T + dmi.sys.vendor: Sony Corporation ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1172908/+attachment/3654826/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1172908 Title: USB 2.0 Ports Dont Work on Sony Vaio Laptop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1172908/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
