I have the Aspire 5742Z, same issue exactly as you described.

However, per a forum I found online relating to a different Asus
product, I got the hotkeys to work by changing the
GRUB_CMDLINE_LINUX_DEFAULT variable to "acpi_osi=" instead of
"GRUB_CMDLINE_LINUX_DEFAULT"

Please note, this ONLY fixes the hotkeys, and actually breaks the
brightness selection bar under system settings. But it does get the
Hotkeys to work.

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https://bugs.launchpad.net/bugs/1172945

Title:
  Acer Aspire 5742G brightness Fn keys doesn't change brightness

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