apport information ** Tags added: apport-collected
** Description changed: Ubuntu 13.04 (with latest updates) crashes after a while every time I start it, the screen freezes, keyboard and mouse/touchpad do not generate any reponse. Ive tried to follow https://help.ubuntu.com/community/DebuggingSystemCrash to provide as much information as possible. I'm using: - Dell Studio 1558 (Intel core i3, ATI Mobility Radeon HD 5430/5450/5470) I've tried: - switching to command line using Ctrl-F1, no response; - Prt Scr + R E I S U B, no response; - monitoring /var/log/syslog and dmesg, I can't find anything that happened at the moment of the crash that might have caused it; - running a memory check (for 45 minutes), it passed one time and then I let it continue for a while longer, but no errors showed up; - disconnecting everyting attached to the laptop (power chord, wireless mouse), but the laptop still crashes; - using different videocard drivers: fglrx, fglrx-updates and fglrx-12 (from the xorg-edgers ppa); does not appear to make any difference, although the fglrx drivers seem to increase time before the system crashes (but they ironically show a 'AMD unsupported hardware' watermark in the corner of the screen); - remotely monitoring dmesg and /var/log/syslog over ssh, but ssh also goes crashes, the last reports are the same as on the laptop; - installing the 32-bit version of Ubuntu 13.04, same problem as on 64-bit. - updating Dell BIOS to A12 I'm not sure what else I can do to get more information on the crash, I'm sorry this is all rather vague. I've tried to gather as much information as possible. If there is anyting else I can do, please ask. - UPDATE: I'm now using the open source videocard drivers, and now when - the system crashes I get a kernel panic (unfortunatelly I seem to be - unable to find the full message in a log, if there are any at all). I'm - not sure if the kernel panic is the same crash as under the other - videocard drivers, but the effect appears to be the same, with the - exception that the screen does not freeze, but switches to text-mode - (still accepts no keyboard input). + UPDATE: I'm now using the open source videocard drivers, and now when the system crashes I get a kernel panic (unfortunatelly I seem to be unable to find the full message in a log, if there are any at all). I'm not sure if the kernel panic is the same crash as under the other videocard drivers, but the effect appears to be the same, with the exception that the screen does not freeze, but switches to text-mode (still accepts no keyboard input). + --- + ApportVersion: 2.9.2-0ubuntu8 + Architecture: i386 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: elco 1953 F.... pulseaudio + CRDA: + country NL: + (2402 - 2482 @ 40), (N/A, 20) + (5170 - 5250 @ 40), (N/A, 20), NO-OUTDOOR + (5250 - 5330 @ 40), (N/A, 20), NO-OUTDOOR, DFS + (5490 - 5710 @ 40), (N/A, 27), DFS + DistroRelease: Ubuntu 13.04 + HibernationDevice: RESUME=UUID=d4e85ebe-079f-44d5-af90-efd4595f5095 + InstallationDate: Installed on 2013-04-26 (0 days ago) + InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424) + MachineType: Dell Inc. Studio 1558 + MarkForUpload: True + NonfreeKernelModules: wl + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=nl_NL.UTF-8 + SHELL=/bin/bash + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=9a065c8b-ac87-49f1-b417-d221a205181f ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7 + ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-19-generic N/A + linux-backports-modules-3.8.0-19-generic N/A + linux-firmware 1.106 + Tags: raring + Uname: Linux 3.8.0-19-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 03/30/2011 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A12 + dmi.board.name: 0874P6 + dmi.board.vendor: Dell Inc. + dmi.board.version: A12 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: A12 + dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/30/2011:svnDellInc.:pnStudio1558:pvrA12:rvnDellInc.:rn0874P6:rvrA12:cvnDellInc.:ct8:cvrA12: + dmi.product.name: Studio 1558 + dmi.product.version: A12 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1173581/+attachment/3656153/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1173581 Title: Ubuntu 13.04 full system crash/kernel panic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173581/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
