apport information
** Tags added: apport-collected
** Description changed:
I have an hp pavilion dv4 , and i have many problems with the hardware
of the machine and the software.
The problem is that processors overheat all time. temperature between 60
° C and 87 ° C, with few programs operating. The problem is caused for
ACPI support and kernel linux and BOARD intel drivers.
Here I describe the BIOS information
ACPI 2.0 present.
OEM Identifier: HPQOEM
RSD Table 32-bit Address: 0xACFFE0AC
XSD Table 64-bit Address: 0x00000000ACFFE120
PNP BIOS 1.0 present.
Event Notification: Not Supported
Real Mode 16-bit Code Address: F000:B884
Real Mode 16-bit Data Address: 0040:0000
16-bit Protected Mode Code Address: 0x000FB88F
16-bit Protected Mode Data Address: 0x00000400
OEM Device Identifier: SST2400
SMBIOS 2.7 present.
Structure Table Length: 1901 bytes
Structure Table Address: 0x000E6830
Number Of Structures: 39
Maximum Structure Size: 162 bytes
BIOS32 Service Directory present.
Revision: 0
Calling Interface Address: 0x000EF725
PCI Interrupt Routing 1.0 present.
Router ID: 00:1f.0
Exclusive IRQs: None
Compatible Router: 8086:122e
Slot Entry 1: ID 00:01, on-board
Slot Entry 2: ID 00:02, on-board
Slot Entry 3: ID 00:04, on-board
Slot Entry 4: ID 00:06, on-board
Slot Entry 5: ID 01:00, on-board
Slot Entry 6: ID 02:00, on-board
Slot Entry 7: ID 08:00, on-board
Slot Entry 8: ID 00:16, on-board
Slot Entry 9: ID 00:18, on-board
Slot Entry 10: ID 00:19, on-board
Slot Entry 11: ID 00:1a, on-board
Slot Entry 12: ID 00:1b, on-board
Slot Entry 13: ID 00:1c, on-board
Slot Entry 14: ID 00:1d, on-board
Slot Entry 15: ID 00:1f, on-board
The information of hardware :
producto: 2nd Generation Core Processor Family DRAM Controller
producto: 2nd Generation Core Processor Family Integrated
Graphics Controller
producto: 3585
producto: 6 Series/C200 Series Chipset Family 6 port SATA AHCI
Controller
producto: 6 Series/C200 Series Chipset Family High Definition
Audio Controller
producto: 6 Series/C200 Series Chipset Family MEI Controller #1
producto: 6 Series/C200 Series Chipset Family PCI Express Root
Port 1
producto: 6 Series/C200 Series Chipset Family PCI Express Root
Port 3
producto: 6 Series/C200 Series Chipset Family PCI Express Root
Port 5
producto: 6 Series/C200 Series Chipset Family SMBus Controller
producto: 6 Series/C200 Series Chipset Family USB Enhanced Host
Controller #1
producto: 6 Series/C200 Series Chipset Family USB Enhanced Host
Controller #2
producto: AR8151 v2.0 Gigabit Ethernet
producto: BDDVDRW CT30L
producto: Centrino Wireless-N 1030
producto: HM65 Express Chipset Family LPC Controller
producto: HP Pavilion dv4 Notebook PC (LY917LA#ABM)
producto: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
producto: M471B5273DH0-CH9
producto: MU06055
producto: OEM_Define5
producto: SAMSUNG HM641JI
producto: SD/MMC Host Controller
producto: Standard SD Host Controller
------------- More Info ------------------------
descripción: VGA compatible controller
producto: 2nd Generation Core Processor Family Integrated Graphics
Controller
fabricante: Intel Corporation
id físico: 2
información del bus: pci@0000:00:02.0
versión: 09
anchura: 64 bits
reloj: 33MHz
capacidades: msi pm vga_controller bus_master cap_list rom
configuración: driver=i915 latency=0
recursos: irq:42 memoria:c0000000-c03fffff memoria:b0000000-bfffffff
ioport:4000(size=64)
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 13.04
Release: 13.04
Codename: raring
-------
Kernel:
3.8.0-22-generic #33-Ubuntu SMP Thu May 16 15:17:14 UTC 2013 x86_64
x86_64 x86_64 GNU/Linux
This same problem occurred with the ubuntu 12.10 in this hardware.
+ ---
+ ApportVersion: 2.9.2-0ubuntu8
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: marcod 2243 F.... pulseaudio
+ DistroRelease: Ubuntu 13.04
+ HibernationDevice: RESUME=UUID=8e463b6f-6c97-4099-93d0-e85bf8e16ce9
+ InstallationDate: Installed on 2013-02-18 (96 days ago)
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
+ MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic
root=UUID=f682022c-eed7-4f61-b06f-982aa6580fbb ro splash quiet vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.8.0-22-generic N/A
+ linux-backports-modules-3.8.0-22-generic N/A
+ linux-firmware 1.106
+ Tags: raring
+ Uname: Linux 3.8.0-22-generic x86_64
+ UpgradeStatus: Upgraded to raring on 2013-04-26 (29 days ago)
+ UserGroups:
+
+ WifiSyslog:
+ May 26 09:38:01 zethabyte kernel: [24590.092648] [Firmware Bug]: battery:
(dis)charge rate invalid.
+ May 26 09:50:33 zethabyte kernel: [25341.746969] atl1c 0000:08:00.0: vpd r/w
failed. This is likely a firmware bug on this device. Contact the card vendor
for a firmware update.
+ May 26 09:50:34 zethabyte kernel: [25343.070291] atl1c 0000:08:00.0: vpd r/w
failed. This is likely a firmware bug on this device. Contact the card vendor
for a firmware update.
+ dmi.bios.date: 04/08/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.03
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 3585
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 31.10
+ dmi.chassis.asset.tag: CNU1181MCQ
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.03:bd04/08/2011:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvr0599100000204620000020100:rvnHewlett-Packard:rn3585:rvrKBCVersion31.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion dv4 Notebook PC
+ dmi.product.version: 0599100000204620000020100
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1184020/+attachment/3687147/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1184020
Title:
Overheat processors in hardware INTEL Core i5-2410M CPU and Graphics
Intel® Sandybridge Mobile
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