After many month of having this problem I finally found a solution that
is working for me:

I changed /etc/default/grub, having now these two lines:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=Linux"
GRUB_CMDLINE_LINUX="quiet splash acpi_osi=Linux"

Backlight is working fine with the hotkeys and in the control panel : )

Hope this helps someone!

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https://bugs.launchpad.net/bugs/954661

Title:
  backlight brightness not adjustable by default on Dell XPS 13

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