I am quite late on this subject, but I found several points that that
may be relevant:

- I have two different laptops that have the same symptoms as descibed here:
one is a Toshiba Satellite T130-11U (more than 3 year old but still working)
the other is a Dell Inspiron 15 3521 (brand new)

- Both are now used with Ubuntu 13.04 32 bits (low memory => I prefer 32 bit 
versions).
so I confirm the bug is still present in versions 13.04 ... i386

- on both I noticed that I can read and modify the backlight value,
which allows the scripted modification...

- I am seeking for a more comfortable way to modify it. replacing the standard, 
not working key association is
my first idea. I found that the keycodes for lowering/increassing brightness 
are respectively 232 and 233.

- I also found that these keycodes are intercepted by gnome-settings-
daemon (google...), but how should it be modified ???

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https://bugs.launchpad.net/bugs/1021437

Title:
  gnome settings picks the wrong file in /sys/class/backlight to change
  the brightness

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