I think a lot of the problem here is conflicting ideas (or just
confusion) about what the Ubuntu documentation should 'be'. What purpose
should it fulfil?

If we look at the extreme of having 'no overlap', the Ubuntu
documentation would just be a front page with links to everyone else's
documentation. Every app on the desktop has its own documentation - do
we just glue that together? If so, what is the Doc Team for?

I think that if people come to our docs to look for answers, we should
provide answers or tell them where to get them. In some circumstances,
it is better to provide the answers ourselves, because upstream don't
provide satisfactory answers, because it's faster/easier to do that than
make the user click a link and look through a manual, or because we
can't link to those answers anyway.

Also, Yelp is incompatible with many upstreams. If we convert the
OpenOffice docs to DocBook for Yelp, then the OO.org project has to
change how it develops its documentation, and takes a hit in terms of
having to maintain the new docs. I think that projects will resist
change, especially when they don't see any benefit to themselves from
our proposed changes.

Re:[1] - Pidgin doesn't have to be connected to the Internet to be useful. See 
the use cases in my comment above.
Re:[2] - I don't know about that. If there were tools in existence already to 
do that job then it would be less time consuming. Otherwise, we'd have to 
develop those tools...

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