Public bug reported:
Availability: Package is synced from Debian and builds for amd64, armhf,
x86, and powerpc
Rationale: This is a very extensive set of data collection routines that
are necessary to further troubleshoot and fix problems. These problems
can range from configuring a mail server to verifying a node in the
cloud (lxc, ec2, rackspace, azure) is configured and working as
intended.
Security: There have been no security advisories released for this
application.
Quality assurance:
Running sosreport with defaults where it attempts to collect data on all
plugins it knows about for the distribution:
# sudo sosreport --batch
Once complete a report is generated and accessible in
/tmp/sosreport*tar.gz
There are no outstanding bugs in Debian or Launchpad for this
application.
This package passes unittests during build phase, does not deal with
exotic hardware, and is maintained by me (Adam Stokes) in both Debian
and Ubuntu.
UI standards: (generally only for user-facing applications)
sosreport is translated the standard gettext tools.
Dependencies:
Only dependency is python 2.7 and is satisfiable in main.
Standards compliance: The package passes both Debian Policy and FHS
Maintenance: The package must have an acceptable level of maintenance
corresponding to its complexity:
This command line application requires minimal maintenance and may
only see increase in development activity when new plugins are added.
Background information:
Both end-users and enterprise customers run into issues from time to
time and trying to explain the exact issue can be difficult. Sosreport
allows those support reprasentatives to walk the end user through
collecting the right system data so that it may be diagnosed properly
and efficiently. It also reduces the amount of back and forth that may
occur when a support engineer is attempting to narrow down the problem.
In my professional experience sosreport has been used by thousands of
customers ranging from small businesses to corporations that have 4000
or more employees to support. Sosreport is an invaluable tool when it
comes to properly tracking down and fixing issues and is on its way to
becoming the de-facto tool for support engineers. It should also be
noted that sosreport plays a huge part in cloud environments because of
its non-interactive options to collecting specific data, for example,
clients wishing to debug an openstack node could have sosreport capture
just the data specific to openstack with:
# sosreport -o openstack --batch
Thank you
** Affects: sosreport (Ubuntu)
Importance: High
Status: Confirmed
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https://bugs.launchpad.net/bugs/1206106
Title:
[MIR] sosreport
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