I am having the same issue where custom fields are not displayed.
Trying to enter a custom PIN for print jobs does not display the input
box required to type in the PIN.
$ lsb_release -a
LSB Version:
core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
$ dpkg -l | grep system-config-printer
ii system-config-printer-common 1.3.8+20120201-0ubuntu8.1
Printer configuration GUI
ii system-config-printer-gnome 1.3.8+20120201-0ubuntu8.1
Printer configuration GUI
ii system-config-printer-udev 1.3.8+20120201-0ubuntu8.1
Printer auto-configuration facility based on udev
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https://bugs.launchpad.net/bugs/348180
Title:
Impossible to set custom page sizes
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https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/348180/+subscriptions
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