I've been having this problem in my installations since I began using
Ubuntu seriously back in Jan. of this year (started with 12.10 (Quantal)
and has carried through to 13.04 (Raring), fresh install of both).  The
only solution I've seen short of a restart is to kill the nm-applet
process and restart it.

Most often it happens to me my laptop comes out of suspend or
hibernation.  I use a Sony Vaio VGN-FW270J running 13.04.

A thread on the ubuntu forums has been discussing it for some time.
http://ubuntuforums.org/showthread.php?t=2103302

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https://bugs.launchpad.net/bugs/1208858

Title:
  vpn submenu empty in network manager menu

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