Have the same problem, though it will absolutely not allow any use of the drive and will sometimes not even successfully be listed as a device. Using Ubuntu 13.04 on both a desktop (Gateway DX) and a netbook (Acer Aspire One), and the same thing happens to both when I plug in the device (a Toshiba 1TB external HDD formatted in Windows using NTFS).
[ 2538.581974] usb 1-6: new high-speed USB device number 2 using ehci-pci [ 2538.716996] usb 1-6: New USB device found, idVendor=0480, idProduct=a009 [ 2538.717003] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 2538.717006] usb 1-6: Product: External USB 3.0 [ 2538.717009] usb 1-6: Manufacturer: TOSHIBA [ 2538.717012] usb 1-6: SerialNumber: 22222A102600 [ 2538.717367] scsi7 : usb-storage 1-6:1.0 [ 2542.153688] scsi 7:0:0:0: Direct-Access TOSHIBA External USB 3.0 0201 PQ: 0 ANSI: 6 [ 2542.154412] sd 7:0:0:0: Attached scsi generic sg6 type 0 [ 2542.156277] sd 7:0:0:0: [sdf] 1953525164 512-byte logical blocks: (1.00 TB/931 GiB) [ 2542.158043] sd 7:0:0:0: [sdf] Write Protect is off [ 2542.158050] sd 7:0:0:0: [sdf] Mode Sense: 2f 00 00 00 [ 2542.158913] sd 7:0:0:0: [sdf] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 2573.213682] usb 1-6: reset high-speed USB device number 2 using ehci-pci [ 2604.174936] usb 1-6: reset high-speed USB device number 2 using ehci-pci [ 2635.104236] usb 1-6: reset high-speed USB device number 2 using ehci-pci [ 2635.570196] usb 1-6: USB disconnect, device number 2 [ 2635.578280] sd 7:0:0:0: [sdf] READ CAPACITY failed [ 2635.578287] sd 7:0:0:0: [sdf] [ 2635.578290] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 2635.578293] sd 7:0:0:0: [sdf] Sense not available. [ 2635.578345] sd 7:0:0:0: [sdf] Asking for cache data failed [ 2635.578353] sd 7:0:0:0: [sdf] Assuming drive cache: write through [ 2635.578372] sdf: detected capacity change from 1000204883968 to 0 [ 2635.578529] sd 7:0:0:0: [sdf] READ CAPACITY failed [ 2635.578535] sd 7:0:0:0: [sdf] [ 2635.578537] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 2635.578539] sd 7:0:0:0: [sdf] Sense not available. [ 2635.578564] sd 7:0:0:0: [sdf] No Caching mode page present [ 2635.578567] sd 7:0:0:0: [sdf] Assuming drive cache: write through [ 2635.578584] sd 7:0:0:0: [sdf] Attached SCSI disk sdf does not show in /dev usually, and if it does, trying to manually mount the device hangs mount and I am unable to stop it. When the desktop ran Ubuntu 12.04 it mounted it successfully; similarly, the desktop running Windows 7 does as well as a Dell Mini netbook running 12.04. The device has no errors when running disk check in Windows nor any issues when using a SMART program to analyze it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1173925 Title: Ubuntu 13.04 - USB external Hard disk (NTFS) not mounting To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1173925/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
