Rebecca Palmer, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6520 an update is available for your BIOS (A18). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Description changed: Since upgrading to 13.10, attempting to restart (with either "shutdown -r now" or the system menu item) hangs with a "reboot: restarting system" message instead of actually rebooting, but shutting down still turns the system off. WORKAROUND: adding reboot=p to the kernel command line (https://wiki.ubuntu.com/Kernel/KernelBootParameters) avoids this bug. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: upstart 1.10-0ubuntu7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 Date: Thu Oct 24 17:25:08 2013 EcryptfsInUse: Yes InstallationDate: Installed on 2012-01-25 (637 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MarkForUpload: True ProcKernelCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash SourcePackage: upstart UpgradeStatus: Upgraded to saucy on 2013-10-21 (2 days ago) UpstartBugCategory: System UpstartRunningSessionVersion: init (upstart 1.10) UpstartRunningSystemVersion: init (upstart 1.10) modified.conffile..etc.at.deny: [inaccessible: [Errno 13] Permission denied: '/etc/at.deny'] modified.conffile..etc.init.d.networking: [modified] mtime.conffile..etc.init.d.networking: 2013-08-26T23:19:11 - --- + --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: palmer 2534 F.... pulseaudio - /dev/snd/controlC0: palmer 2534 F.... pulseaudio - /dev/snd/pcmC0D0p: palmer 2534 F...m pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: palmer 2534 F.... pulseaudio + /dev/snd/controlC0: palmer 2534 F.... pulseaudio + /dev/snd/pcmC0D0p: palmer 2534 F...m pulseaudio DistroRelease: Ubuntu 13.10 EcryptfsInUse: Yes InstallationDate: Installed on 2012-01-25 (638 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MachineType: Dell Inc. Latitude E6520 MarkForUpload: True NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: - + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 RelatedPackageVersions: - linux-restricted-modules-3.11.0-12-generic N/A - linux-backports-modules-3.11.0-12-generic N/A - linux-firmware 1.116 + linux-restricted-modules-3.11.0-12-generic N/A + linux-backports-modules-3.11.0-12-generic N/A + linux-firmware 1.116 Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-21 (3 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 10/18/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0J4TFW dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6520 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. - --- - ApportVersion: 2.12.5-0ubuntu2.1 - Architecture: amd64 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: palmer 2534 F.... pulseaudio - /dev/snd/controlC0: palmer 2534 F.... pulseaudio - DistroRelease: Ubuntu 13.10 - EcryptfsInUse: Yes - InstallationDate: Installed on 2012-01-25 (638 days ago) - InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) - MachineType: Dell Inc. Latitude E6520 - MarkForUpload: True - NonfreeKernelModules: nvidia - Package: linux (not installed) - ProcFB: - - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash - ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 - RelatedPackageVersions: - linux-restricted-modules-3.11.0-12-generic N/A - linux-backports-modules-3.11.0-12-generic N/A - linux-firmware 1.116 - Tags: saucy - Uname: Linux 3.11.0-12-generic x86_64 - UpgradeStatus: Upgraded to saucy on 2013-10-21 (3 days ago) - UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare - dmi.bios.date: 10/18/2011 - dmi.bios.vendor: Dell Inc. - dmi.bios.version: A08 - dmi.board.name: 0J4TFW - dmi.board.vendor: Dell Inc. - dmi.board.version: A01 - dmi.chassis.type: 9 - dmi.chassis.vendor: Dell Inc. - dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr: - dmi.product.name: Latitude E6520 - dmi.product.version: 01 - dmi.sys.vendor: Dell Inc. ** Attachment removed: "AlsaInfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890855/+files/AlsaInfo.txt ** Attachment removed: "BootDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890856/+files/BootDmesg.txt ** Attachment removed: "CRDA.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890857/+files/CRDA.txt ** Attachment removed: "CurrentDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890858/+files/CurrentDmesg.txt ** Attachment removed: "IwConfig.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890859/+files/IwConfig.txt ** Attachment removed: "Lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890860/+files/Lspci.txt ** Attachment removed: "ProcCpuinfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890862/+files/ProcCpuinfo.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890863/+files/ProcEnviron.txt ** Attachment removed: "Lsusb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890861/+files/Lsusb.txt ** Attachment removed: "ProcInterrupts.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890864/+files/ProcInterrupts.txt ** Attachment removed: "ProcModules.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890865/+files/ProcModules.txt ** Attachment removed: "PulseList.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890866/+files/PulseList.txt ** Attachment removed: "RfKill.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890867/+files/RfKill.txt ** Attachment removed: "UdevDb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890868/+files/UdevDb.txt ** Attachment removed: "UdevLog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890869/+files/UdevLog.txt ** Attachment removed: "WifiSyslog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890870/+files/WifiSyslog.txt ** Tags added: regression-release -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1244312 Title: [regression 13.10] Can't reboot (but can shut down) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
