Public bug reported:
Fresh Saucy i386 installation, with default packages installed.
When i use the all-in-one hp photosmart c4585 model, and use the menu to
load the scanning process, i first get a "no scan device found" for a
few seconds, then i can scan the document, and it seems doing well. But
syslog also show that error:
simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied
then when i want to print the result, i cant read the printed page as
the quality is so bad (far lower than a draft choice) even if i've
selected high quality inside the printer settings.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: simple-scan 3.10.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
Date: Thu Oct 31 15:29:47 2013
DriverPackageVersions:
libsane 1.0.23-0ubuntu3
libsane-extras N/A
hplip 3.13.9-1
hpoj N/A
Lsusb:
Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=cc94b9dd-3c33-491b-bc40-e4a131dc9b13 ro
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 saucy
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https://bugs.launchpad.net/bugs/1246750
Title:
simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied
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