Public bug reported: I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue.
However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. The Lumia 620 itself was added to libmtp with this report: http://sourceforge.net/p/libmtp/bugs/780/ ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again. $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this: MTP-specific device properties: Friendly name: Windows Phone Synchronization partner: (NULL) Battery level 74 of 100 (74%) libmtp supported (playable) filetypes: Folder Text file ISO MPEG-1 Audio Layer 3 Audio Video Interleave JPEG file Microsoft Windows Media Audio Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3 Microsoft Windows Media Video Abstract Album file Abstract Playlist file GIF bitmap file JFIF file Portable Network Graphics TIFF bitmap file BMP bitmap file MPEG-4 Part 14 Container Format (Audio+Video Emphasis) MPEG-4 Part 14 Container Format (Audio Emphasis) DOC file XLS file PPT file OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status gvfs-backends: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status mtp-tools: Installed: 1.1.6-2 Candidate: 1.1.6-2 Version table: *** 1.1.6-2 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages 100 /var/lib/dpkg/status ** Affects: gvfs Importance: Undecided Status: New ** Affects: nautilus Importance: Undecided Status: New ** Affects: gvfs (Ubuntu) Importance: Undecided Status: New ** Affects: nautilus (Ubuntu) Importance: Undecided Status: New ** Description changed: I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. - 3.b) If your desktop froze: Go to a virtual terminal. + 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again. - $ mtp-detect - Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 + $ mtp-detect + Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 - Listing raw device(s) - Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. - Found 1 device(s): - Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 - Attempting to connect device(s) - ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface - LIBMTP libusb: Attempt to reset device - LIBMTP PANIC: failed to open session on second attempt - Unable to open raw device 0 - OK. + Listing raw device(s) + Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. + Found 1 device(s): + Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 + Attempting to connect device(s) + ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface + LIBMTP libusb: Attempt to reset device + LIBMTP PANIC: failed to open session on second attempt + Unable to open raw device 0 + OK. --- - $ mtp-detect - Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 + $ mtp-detect + Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 - Listing raw device(s) - Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. - Found 1 device(s): - Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 - Attempting to connect device(s) - PTP_ERROR_IO: failed to open session, trying again after resetting USB interface - LIBMTP libusb: Attempt to reset device - LIBMTP PANIC: failed to open session on second attempt - Unable to open raw device 0 - OK. + Listing raw device(s) + Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. + Found 1 device(s): + Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 + Attempting to connect device(s) + PTP_ERROR_IO: failed to open session, trying again after resetting USB interface + LIBMTP libusb: Attempt to reset device + LIBMTP PANIC: failed to open session on second attempt + Unable to open raw device 0 + OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this: - MTP-specific device properties: - Friendly name: Windows Phone - Synchronization partner: (NULL) - Battery level 74 of 100 (74%) - libmtp supported (playable) filetypes: - Folder - Text file - ISO MPEG-1 Audio Layer 3 - Audio Video Interleave - JPEG file - Microsoft Windows Media Audio - Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3 - Microsoft Windows Media Video - Abstract Album file - Abstract Playlist file - GIF bitmap file - JFIF file - Portable Network Graphics - TIFF bitmap file - BMP bitmap file - MPEG-4 Part 14 Container Format (Audio+Video Emphasis) - MPEG-4 Part 14 Container Format (Audio Emphasis) - DOC file - XLS file - PPT file - OK. + MTP-specific device properties: + Friendly name: Windows Phone + Synchronization partner: (NULL) + Battery level 74 of 100 (74%) + libmtp supported (playable) filetypes: + Folder + Text file + ISO MPEG-1 Audio Layer 3 + Audio Video Interleave + JPEG file + Microsoft Windows Media Audio + Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3 + Microsoft Windows Media Video + Abstract Album file + Abstract Playlist file + GIF bitmap file + JFIF file + Portable Network Graphics + TIFF bitmap file + BMP bitmap file + MPEG-4 Part 14 Container Format (Audio+Video Emphasis) + MPEG-4 Part 14 Container Format (Audio Emphasis) + DOC file + XLS file + PPT file + OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 - $ apt-cache policy gvfs gvfs-backends mtp-tools + $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs: - Installed: 1.18.2-0ubuntu1 - Candidate: 1.18.2-0ubuntu1 - Version table: - *** 1.18.2-0ubuntu1 0 - 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 1.18.2-0ubuntu1 + Candidate: 1.18.2-0ubuntu1 + Version table: + *** 1.18.2-0ubuntu1 0 + 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages + 100 /var/lib/dpkg/status gvfs-backends: - Installed: 1.18.2-0ubuntu1 - Candidate: 1.18.2-0ubuntu1 - Version table: - *** 1.18.2-0ubuntu1 0 - 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 1.18.2-0ubuntu1 + Candidate: 1.18.2-0ubuntu1 + Version table: + *** 1.18.2-0ubuntu1 0 + 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages + 100 /var/lib/dpkg/status mtp-tools: - Installed: 1.1.6-2 - Candidate: 1.1.6-2 - Version table: - *** 1.1.6-2 0 - 500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages - 100 /var/lib/dpkg/status + Installed: 1.1.6-2 + Candidate: 1.1.6-2 + Version table: + *** 1.1.6-2 0 + 500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages + 100 /var/lib/dpkg/status ** Also affects: nautilus (Ubuntu) Importance: Undecided Status: New ** Also affects: nautilus Importance: Undecided Status: New ** Also affects: gvfs Importance: Undecided Status: New ** Description changed: I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. + + The Lumia 620 itself was added to libmtp with this report: + http://sourceforge.net/p/libmtp/bugs/780/ ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again. $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this: MTP-specific device properties: Friendly name: Windows Phone Synchronization partner: (NULL) Battery level 74 of 100 (74%) libmtp supported (playable) filetypes: Folder Text file ISO MPEG-1 Audio Layer 3 Audio Video Interleave JPEG file Microsoft Windows Media Audio Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3 Microsoft Windows Media Video Abstract Album file Abstract Playlist file GIF bitmap file JFIF file Portable Network Graphics TIFF bitmap file BMP bitmap file MPEG-4 Part 14 Container Format (Audio+Video Emphasis) MPEG-4 Part 14 Container Format (Audio Emphasis) DOC file XLS file PPT file OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status gvfs-backends: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status mtp-tools: Installed: 1.1.6-2 Candidate: 1.1.6-2 Version table: *** 1.1.6-2 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages 100 /var/lib/dpkg/status -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1247572 Title: Nokia Lumia 620 (WP8) fails to mount reliably via gvfs-mtp in nautilus To manage notifications about this bug go to: https://bugs.launchpad.net/gvfs/+bug/1247572/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
