We have tried
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Does not resolve issue. same error shown
Errors were encountered while processing:
/var/cache/apt/archives/linux-image-3.11.0-14-generic_3.11.0-14.21_i386.deb
/var/cache/apt/archives/linux-image-3.11.0-13-generic_3.11.0-13.20_i386.deb
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1259513
Title:
package linux-image-3.11.0-14-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
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