>  Is there something I can do to help with this bug?

Yes: you could get the stack traces of the frozen gnome-shell process.

You will need debug symbols as described in
https://wiki.ubuntu.com/DebuggingProgramCrash#Debug_Symbol_Packages

Then you'll need to attach to gnome-shell with gdb and get the stack
traces, as described in
https://wiki.gnome.org/Projects/GnomeShell/Debugging

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https://bugs.launchpad.net/bugs/986745

Title:
  gnome-shell locks up for a while upon logging in

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