Public bug reported:
The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic Mouse".
I was previously running 12.04 which came with the laptop, and the
touchpad worked fine. I upgraded to 13.10 by booting from USB and
choosing the upgrade option which retains user settings (hence the stuff
about /desktop/gnome/peripherals/touchpad).
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9 [slave pointer (2)]
⎜ ↳ DLL060A:00 06CB:2734 id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=14 [slave keyboard (3)]
Devices with mouse handlers from /proc/bus/input/devices:
I: Bus=0018 Vendor=06cb Product=2734 Version=0100
N: Name="DLL060A:00 06CB:2734"
P: Phys=
S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-0/0-002c/input/input7
U: Uniq=
H: Handlers=mouse1 event7
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=3
B: MSC=10
I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input13
U: Uniq=
H: Handlers=mouse2 event13
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Sat Dec 21 11:35:10 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
MachineType: Dell Inc. XPS13 9333
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic
root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
peripherals:
/desktop/gnome/peripherals/touchpad:
scroll_method = two-finger-scrolling
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Sat Dec 21 10:22:16 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4933
vendor CMN
xserver.version: 2:1.14.3-3ubuntu2
** Affects: xserver-xorg-input-synaptics (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug saucy ubuntu
** Description changed:
The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic Mouse".
I was previously running 12.04 which came with the laptop, and the
- touchpad worked fine.
+ touchpad worked fine. I upgraded to 13.10 by booting from USB and
+ choosing the upgrade option which retains user settings (hence the stuff
+ about /desktop/gnome/peripherals/touchpad).
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9 [slave pointer
(2)]
⎜ ↳ DLL060A:00 06CB:2734 id=11 [slave pointer
(2)]
⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
- ↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
- ↳ Power Button id=6 [slave
keyboard (3)]
- ↳ Video Bus id=7 [slave
keyboard (3)]
- ↳ Power Button id=8 [slave
keyboard (3)]
- ↳ Integrated_Webcam_HD id=10 [slave
keyboard (3)]
- ↳ AT Translated Set 2 keyboard id=12 [slave
keyboard (3)]
- ↳ Dell WMI hotkeys id=14 [slave
keyboard (3)]
+ ↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
+ ↳ Power Button id=6 [slave
keyboard (3)]
+ ↳ Video Bus id=7 [slave
keyboard (3)]
+ ↳ Power Button id=8 [slave
keyboard (3)]
+ ↳ Integrated_Webcam_HD id=10 [slave
keyboard (3)]
+ ↳ AT Translated Set 2 keyboard id=12 [slave
keyboard (3)]
+ ↳ Dell WMI hotkeys id=14 [slave
keyboard (3)]
Devices with mouse handlers from /proc/bus/input/devices:
I: Bus=0018 Vendor=06cb Product=2734 Version=0100
N: Name="DLL060A:00 06CB:2734"
P: Phys=
S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-0/0-002c/input/input7
U: Uniq=
- H: Handlers=mouse1 event7
+ H: Handlers=mouse1 event7
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=3
B: MSC=10
I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input13
U: Uniq=
- H: Handlers=mouse2 event13
+ H: Handlers=mouse2 event13
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Sat Dec 21 11:35:10 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
MachineType: Dell Inc. XPS13 9333
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic
root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
peripherals:
- /desktop/gnome/peripherals/touchpad:
- scroll_method = two-finger-scrolling
+ /desktop/gnome/peripherals/touchpad:
+ scroll_method = two-finger-scrolling
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.9-2ubuntu1
xserver.bootTime: Sat Dec 21 10:22:16 2013
xserver.configfile: default
xserver.errors:
-
+
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
- product id 4933
- vendor CMN
+ product id 4933
+ vendor CMN
xserver.version: 2:1.14.3-3ubuntu2
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https://bugs.launchpad.net/bugs/1263319
Title:
Touchpad not detected on Dell XPS 13 (9333)
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