I know this bug has expired but I would like to provide updated
information for anyone still using the Toshiba Satellite U500.

With Ubuntu 13.10 the product name is reported as "Satellite U500"
instead of "SATELLITE U500". This breaks the previous fix for the volume
keys in Ubuntu bug #271706.

To fix this issue add the following to
/etc/udev/hwdb.d/61-satellite-u500.hwdb

# Satellite U500
keyboard:dmi:bvn*:bvr*:bd*:svnTOSHIBA:pn[sS][aA][tT][eE][lL][lL][iI][tT][eE]*[uU]500*:pvr*
 KEYBOARD_KEY_a0=!mute
 KEYBOARD_KEY_ae=!volumedown
 KEYBOARD_KEY_b0=!volumeup

The above hwdb rule should match both "Satellite U500" and "SATELLITE
U500".

Now update the hardware database information.

sudo udevadm hwdb --update

The other media keys are still not working as reported in this bug.

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https://bugs.launchpad.net/bugs/665918

Title:
  Media keys not working in Toshiba Satellite U500

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