apport information ** Tags added: apport-collected saucy
** Description changed: I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs. Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7 pulseaudio version: 1:4.0-0ubuntu6 + --- + ApportVersion: 2.12.5-0ubuntu2.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: lastique 2393 F.... pulseaudio + /dev/snd/controlC1: lastique 2393 F.... pulseaudio + /dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio + /dev/snd/controlC2: lastique 2393 F.... pulseaudio + DistroRelease: Ubuntu 13.10 + InstallationDate: Installed on 2012-12-29 (363 days ago) + InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1) + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + + virbr0 no wireless extensions. + MachineType: System manufacturer System Product Name + MarkForUpload: True + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset + ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 + RelatedPackageVersions: + linux-restricted-modules-3.11.0-14-generic N/A + linux-backports-modules-3.11.0-14-generic N/A + linux-firmware 1.116 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: saucy + Uname: Linux 3.11.0-14-generic x86_64 + UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago) + UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo + dmi.bios.date: 11/09/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 3603 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: P8Z68-V PRO + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1264654/+attachment/3936862/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1264654 Title: No sound from Logitech HD Pro Webcam C920 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
