apport information
** Tags added: apport-collected reproducible single-occurrence trusty
** Description changed:
This bug is in 12.10 13.04 and 13.10 (I've been waiting to see if
would go away ;-)
When the system comes back from suspend the screen is black. Changing
virtual terminals does nothing. If I have a program that makes sound,
such as "Alarm Clock" the sound plays. I.e. the system appears to be
alive but lacking a screen driver. Cntrl-Alt-Del has no noticable
result.
The only way out of this state I can figure out is to re-power the
machine.
A system update recently changed the close lid back to suspend, so
closing the lid kills the video.
I suppose it is clear from the uploaded information, but just in case,
this is an Acer 7250.
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.9.0-1.5-generic 3.9.1
Uname: Linux 3.9.0-1-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.10-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue May 14 18:04:58 2013
DistUpgraded: 2013-05-13 06:34:25,310 DEBUG enabling apt cron job
DistroCodename: saucy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6320] [1002:9806]
(prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0614]
InstallationDate: Installed on 2012-11-12 (183 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Acer Aspire 7250
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.9.0-1-generic
root=UUID=30739fe6-5586-4efa-bc0c-706e1283ff31 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to saucy on 2013-05-13 (1 days ago)
dmi.bios.date: 11/02/2011
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: HMA71_BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd11/02/2011:svnAcer:pnAspire7250:pvrV1.10:rvnAcer:rnHMA71_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 7250
dmi.product.version: V1.10
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.44-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.7-0ubuntu1
xserver.bootTime: Tue May 14 13:27:36 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu9
xserver.video_driver: radeon
+ ---
+ .tmp.unity.support.test.0:
+
+ ApportVersion: 2.13.1-0ubuntu1
+ Architecture: amd64
+ CasperVersion: 1.336ubuntu1
+ CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
+ CompositorUnredirectFSW: true
+ CurrentDesktop: Unity
+ DistUpgraded: Fresh install
+ DistroCodename: trusty
+ DistroRelease: Ubuntu 14.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+ Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806]
(prog-if 00 [VGA controller])
+ Subsystem: Acer Incorporated [ALI] Device [1025:0614]
+ LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140115)
+ MachineType: Acer Aspire 7250
+ Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper
initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
+ ProcVersionSignature: Ubuntu 3.13.0-3.18-generic 3.13.0-rc8
+ Tags: trusty ubuntu single-occurrence reproducible compiz-0.9
+ Uname: Linux 3.13.0-3-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 11/02/2011
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.10
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: HMA71_BZ
+ dmi.board.vendor: Acer
+ dmi.board.version: Base Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd11/02/2011:svnAcer:pnAspire7250:pvrV1.10:rvnAcer:rnHMA71_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire 7250
+ dmi.product.version: V1.10
+ dmi.sys.vendor: Acer
+ version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.50-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2
+ version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu1
+ xserver.bootTime: Fri Jan 17 10:46:56 2014
+ xserver.configfile: default
+ xserver.errors:
+
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.version: 2:1.14.5-1ubuntu2
+ xserver.video_driver: radeon
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1180157/+attachment/3950802/+files/BootDmesg.txt
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https://bugs.launchpad.net/bugs/1180157
Title:
Xorg freeze
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