Thank you kakashi for submitting this report. After looking to the retraces you have submitted we have noticed that you didn't have the debug symbol packages installed. So could you please try to obtain another backtrace by following the instructions on [1] (installing the debug symbols for thunderbird), or upload the crash report that probably was generated during the crash and that should be located at /var/crash/ to [2] so we'll be able to retrace it.
Please indicate which extensions/plugins do you have enabled; and if this crash is reproducible describe as in much detail as possible the steps that lead to it (it is very important for us to have a test case for each crash). This will greatly aid us in tracking down your problem. Thanks in advance. H. Montoliu [1] https://wiki.ubuntu.com/MozillaTeam/Bugs [2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/131557/+addcomment ** Summary changed: - opening an html email crashes thunderbird + [GUTSY] mozilla-thunderbird crashed ** Description changed: Binary package hint: mozilla-thunderbird + + ... opening an html email crashes thunderbird + Thunderbird simply closes. running from the terminal gives the error message Segmentation fault (core dumped) then it closes. This is on Gutsy tribe 4. latest updates installed and compiz fusion using ati driver. i am new to this so please tell me what other info i should include. edit 1. This bug appears to be a duplicate of https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/85616 although mine only crashes on email with html and not all emails. ProblemType: Bug Architecture: i386 Date: Fri Aug 10 09:00:43 2007 Dependencies: DistroRelease: Ubuntu 7.10 Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list] PackageArchitecture: all SourcePackage: thunderbird Uname: Linux m-desktop 2.6.22-9-generic #1 SMP Fri Aug 3 00:50:37 GMT 2007 i686 GNU/Linux ** Tags added: mt-needreport ** Changed in: mozilla-thunderbird (Ubuntu) Importance: Undecided => Medium Assignee: (unassigned) => Mozilla Bugs Status: Confirmed => Incomplete -- [GUTSY] mozilla-thunderbird crashed https://bugs.launchpad.net/bugs/131557 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
