Hello everyone,

The syncdaemon state AUTH_FAILED means that the credentials that
syncdaemon is using to authenticate against the server are no longer
valid. This can happen because:

* you removed your device from https://one.ubuntu.com/account/
* you revoked the token associated to your device in 
https://login.ubuntu.com/+applications
* you changed the password for your SSO account (this revokes all tokens)
* your device is using a deprecated token: recently we made a sync between the 
U1 database and the SSO database and we cleaned up all U1 tokens that were not 
valid in SSO. If this case affected you, you should have received an email 
about two months ago asking you to remove your device and re-add it again to 
refresh your U1 token (email subject was "Security upgrade to Ubuntu One").

For more detailed instructions on how to remove and re-add your device,
please refer to: https://one.ubuntu.com/help/faq/

** Changed in: ubuntuone-client
       Status: New => Invalid

** Changed in: ubuntu
       Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1278190

Title:
  File sync error. (auth failed(AUTH_FAILED))

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntuone-client/+bug/1278190/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to