Public bug reported:
This printer has installed OK then after some use fails with the following
message.
HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin
and
state
Stopped - Backend /usr/lib/cups/backend/hp does not exist!
repeated attempts to reinstall have failed.
Don't know where to go next
ubuntu 13.04
give trouble after updates.
often fails and now will not reinstall at all.
There was an error during the CUPS operation: 'client-error-not-possible'
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: cups 1.7.0~rc1-0ubuntu5.2
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
CurrentDmesg:
[ 33.816197] b44 ssb0:0 eth0: Flow control is off for TX and off for RX
[ 33.816431] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 233.140058] nouveau [ DRM] Calling LVDS script 6:
[ 233.140071] nouveau [ DRM] 0xE146: Parsing digital output script table
Date: Tue Feb 25 21:35:51 2014
InstallationDate: Installed on 2014-02-16 (10 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Lpstat: device for HP_LaserJet_Professional_P1102w:
hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q93422TPR1a
MachineType: Dell Inc. Inspiron 9300
MarkForUpload: True
Papersize: letter
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w,
hpcups 3.13.9, requires proprietary plugin
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic
root=UUID=d84f067c-19fd-4c34-9442-f95d63e6d6b9 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to saucy on 2014-02-16 (9 days ago)
dmi.bios.date: 06/21/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0C5668
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA04:bd06/21/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 9300
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apparmor.d.usr.sbin.cupsd: 2014-01-14T09:51:24
mtime.conffile..etc.cups.cups.files.conf: 2014-01-14T09:51:11
mtime.conffile..etc.cups.cupsd.conf: 2014-02-15T21:53:02.036751
mtime.conffile..etc.cups.cupsd.conf.default: 2014-01-14T09:51:11
mtime.conffile..etc.init.cups.conf: 2014-01-14T09:51:24
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 saucy
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https://bugs.launchpad.net/bugs/1284970
Title:
HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary
plugin
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