I'm sorry, but this is not a "limp noodle reason". For any production 
environment, the golden rule - apart from "never change a running system" - is 
always to implement changes ONLY if they fix something that is broken. 
Our IT department's statement is roughly: if there is a bug, they require a fix 
that considers specifically this bug fixed in a changelog or release notes. 
Only then will it be tested internally before being (automatically) deployed to 
employees' machines. This applies to everything - drivers, BIOS upgrades, 
application software. If the OEM cannot provide this level of service, and bugs 
are not being fixed, they will eventually simply lose a (300'000-employee) 
customer. But maybe you need a corporate support contract to get this level of 
attention.

I'll try to find out what internal info we have from Toshiba, but since
I already know that the Toshiba BIOS upgrade isn't on any internal todo
list, I won't hold my breath. Maybe somebody who owns this notebook
privately can upgrade his/her BIOS and check.

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https://bugs.launchpad.net/bugs/1178205

Title:
  [Toshiba Tecra R850-19Z PT525E] Screen brightness not changable via
  applet or hotkeys in Ubuntu 12.04

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