I'm not able to reproduce this with mugshot 0.2.1-1 in Trusty. Can you
please try upgrading and seeing if it's still an issue?
** Changed in: mugshot (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1287368
Title:
mugshot crashed with IndexError in init_user_details(): string index
out of range
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