Sorry for the late reply.
Your copies of Rhythmbox don't export the MPRIS dbus interface which is
needed for the sound menu to discover and manipulate media players. Do
you have the MPRIS plugin enabled?
** Changed in: indicator-sound
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1245495
Title:
Rhythmbox controls and track info broken
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