On Sat, Aug 25, 2007 at 12:59:50PM -0000, Hobbittr wrote: > I sent you everything you asked for, someone didn't read it or give me > further instructions for how to send what you wanted. > > Close it if you wish, I was trying to help, more than the help I got > from the bug report team... >
I am sorry, that the template used by hilario doesn't suite your particular case so here it comes: Crashes can depend on multiple factor ... from what I read so far it might all be related to a hardware error on your side ... and even if it didn't ... the procedures to extract the information we need to properly track down crash bugs didn't yield the information needed to process your bug; especially since you made clear that you followed the instructions line by line, it is unlikely that we can track this issue down without trying a lot of things manually ... which could be rather time consuming for you and for us. So to summarize, its not your fault at all that we couldn't get the right information from your bug report as it is now. If you are really willing to got into this further, we would need to look into this through some other support channel ... you can come into #ubuntu-mozillateam on freenode for example. Anyway, I read that you are now happily using opera which made me think that you don't really want to contribute that rather large amount of time to this bug. If I am wrong, visit us in the above support channel. Sorry that we couldn't help you so far and thanks for your contribution. I hope this explains a bit, why we rejected this bug ... have a nice weekend, - Alexander -- firefox crashed https://bugs.launchpad.net/bugs/129683 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
