I could solve the problem by unchecking the "mount as user" option, but first I had to boot under Windows and make the disk "unmounted" properly with the below-right icon in the taskbar. hope it can help someone solve the bug.
-- Unable to mount external USB hard drives https://bugs.launchpad.net/bugs/110210 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
