Public bug reported:

On an Acer Aspire V5 with Intel Graphics, backlight control is not
working. Both on Ubuntu GNOME 13.10 and 14.04 neither hotkeys or
adjusting the applet slider has any effect. Note that the hotkeys
Fn+Left and Fn+Right DO result in a moving slider indicator (this will
change after testing with kernel parameters!) but no actual backlight
change.

Following https://wiki.ubuntu.com/Kernel/Debugging/Backlight "Testing
for a workaround"  here are my findings. More debugging info will be
attached later.

TESTING FOR A WORK AROUND

> Reboot with only the kernel parameter acpi_backlight=vendor :
> Make a comment on if you can now alter the backlight with hotkeys or a 
> brightness applet.

No / Yes *

> sudo su
> echo 8 > /sys/class/backlight/intel_backlight/brightness
> Please comment on if the brightness changes.

Yes

> Reboot with just kernel parameter video.use_bios_initial_backlight=0 
> and make a comment on if you can now alter the backlight with hotkeys or a 
> brightness applet.

No / Yes *

> If using a v3.13.x+ series kernel, reboot with just kernel parameter 
> video.use_native_backlight=1
> and make a comment on if you can now alter the backlight with hotkeys or a 
> brightness applet.

No / Yes *

> If your backlight hotkeys are Fn+Left and Fn+Right, add kernel
parameter atkbd.softraw=0 to /boot/grub/menu.lst

They are so I did (not /boot/grub/menu.lst but /etc/default/grub
though...) and I rebooted even though it is not written I should...

> Then, switch to any console, e.g. Ctrl+Alt+F1, login by root account
and execute: showkey -s

I did (after reboot mentioned above) and found that the hotkeys do not
give any output at all anymore... Strange. So I reverted all changed
above and rebooted with only "quiet splash" boot parameters but still
the hotkeys remain dead. Not even the faux brightness slider change
anymore. Very strange!

* please note that there is no brightness applet in Ubuntu GNOME 14.04
but going to the Settings > Screen Brightness & Lock the brightness can
now be controlled


BASIC DEBUGGING INFORMATION (all files will be attached later)

$ ls /sys/class/backlight
intel_backlight

Note that this used to list video0_backlight (as I remember it) too but
after testing and reverting (!) that entry remains gone. Strange.

$ dmesg | grep 'ACPI: Video'
[    2.969975] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

$ cat /proc/version
Linux version 3.13.0-24-generic (buildd@panlong) (gcc version 4.8.2 (Ubuntu 
4.8.2-19ubuntu1) ) #46-Ubuntu SMP Thu Apr 10 19:11:08 UTC 2014

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ravanhagen   1918 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri Apr 18 12:03:12 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-14 (3 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Daily amd64 (20140406)
MachineType: Acer Aspire V5-571P
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed 
root=UUID=631fc653-5697-44cb-b877-f6cae0fda9cf ro acpi_backlight=vendor quiet 
splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.13
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V5-571P
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.13
dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.13:bd11/16/2012:svnAcer:pnAspireV5-571P:pvrV2.13:rvnAcer:rnAspireV5-571P:rvrV2.13:cvnAcer:ct9:cvrV2.13:
dmi.product.name: Aspire V5-571P
dmi.product.version: V2.13
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "grep -r . /proc/acpi > acpi"
   https://bugs.launchpad.net/bugs/1309462/+attachment/4087185/+files/acpi

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https://bugs.launchpad.net/bugs/1309462

Title:
  Intel Ivybridge Mobile graphics backlight not adjustable

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