Steve Jones, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5264742#N931 an update to your BIOS is available (F.48). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-f.48 ** Summary changed: - AMD A6 System won't wake from sleep-Black Screen + [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen ** Description changed: When I close my laptop and then open it, it will not wake up. The screen remains black. Otherwise the system is fine when running all applications, games, and such. - The system wakes when using the proprietary drivers but seems to have - stability issues when using it (artifacts on dash every couple of days - that disappear when I log out and log back in and occasional freezes - where the screen is black with white lines on wake once every several - days). - - Ubuntu 14.04 64 bit with xorg driver - - AMD A6-3420M APU with Radeon(tm) HD Graphics × 4 - full system specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03349988&cc=us&dlc=en&lc=en - - HP-Pavilion-g6-Notebook-PC 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 - 19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux - - X.Org version: 1.15.1 - - 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] - Subsystem: Hewlett-Packard Company Device [103c:169b] - Kernel driver in use: radeon + WORKAROUND: The system wakes when using the proprietary drivers but + seems to have stability issues when using it (artifacts on dash every + couple of days that disappear when I log out and log back in and + occasional freezes where the screen is black with white lines on wake + once every several days). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: stevejones 1948 F.... pulseaudio - /dev/snd/controlC0: stevejones 1948 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: stevejones 1948 F.... pulseaudio + /dev/snd/controlC0: stevejones 1948 F.... pulseaudio CurrentDesktop: Unity Date: Fri Apr 25 16:52:15 2014 HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9 InstallationDate: Installed on 2014-04-03 (22 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) Lsusb: - Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd - Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd + Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-24-generic N/A - linux-backports-modules-3.13.0-24-generic N/A - linux-firmware 1.127 + linux-restricted-modules-3.13.0-24-generic N/A + linux-backports-modules-3.13.0-24-generic N/A + linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/16/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.46 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 169B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 18.1A dmi.chassis.asset.tag: 5CG2170MCM dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion g6 Notebook PC dmi.product.version: 0690130000204610000620100 dmi.sys.vendor: Hewlett-Packard ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312965 Title: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312965/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
