apport information

** Tags added: apport-collected trusty

** Description changed:

  Hello,
  
  my usb webcam logitech c920 doesn't work when connected to my usb 3.0
  host controller (Etron EJ168a). when connected to a usb 2.0 host
  controller it works perfectly. when i connect my usb 3.0 stick to the
  same port it's recognized and also works  - just not the webcam.
  disabling usb 3.0 legacy mode (xhci) in my bios doesn't change anything,
  it's still used instead of ehci. kernel problem?
  
  lspci
  06:00.0 USB controller: Etron Technology, Inc. EJ168 USB 3.0 Host Controller 
(rev 01)
  
  dmesg | grep usb
  usb 3-1: Not enough bandwidth for altsetting 3
  3:3:3: usb_set_interface failed (-22)
  
  dmesg | grep xhci
  xhci_hcd 0000:06:00.0: ERROR: unexpected command completion code 0x11.
  
  Ubuntu 14.04 x64
  3.13.0-24-generic
  Mainboard: Asrock Z68 Pro3 Gen3
  Bios: P2.30 (latest)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC3:  truthy     1586 F.... pulseaudio
+  /dev/snd/controlC2:  truthy     1586 F.... pulseaudio
+  /dev/snd/pcmC2D0p:   truthy     1586 F...m pulseaudio
+  /dev/snd/controlC0:  truthy     1586 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=646b5559-d036-471d-9f6e-29068cf6172b
+ InstallationDate: Installed on 2012-11-29 (531 days ago)
+ InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
+ MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
+ NonfreeKernelModules: wl nvidia
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic 
root=UUID=5adf789b-4753-49d0-bae6-91dae8cc3701 ro splash
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.2
+ Tags:  trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-05-09 (5 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/29/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: P2.30
+ dmi.board.name: Z68 Pro3 Gen3
+ dmi.board.vendor: ASRock
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.30:bd06/29/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ68Pro3Gen3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: To Be Filled By O.E.M.
+ dmi.product.version: To Be Filled By O.E.M.
+ dmi.sys.vendor: To Be Filled By O.E.M.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1319443/+attachment/4112988/+files/AlsaInfo.txt

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Title:
  xhci usb 3.0 logitech c920 not working

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