Mike Valenza, thank you for reporting this and helping make Ubuntu better. As per http://us.gateway.com/gw/en/US/content/drivers-downloads an update to your BIOS is available (72.08). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Description changed: - This appears to be another example of bug - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938. Like - other users who have reported this problem in this bug, I am finding - that the computer, which is running Xubuntu, will not wake up after - going to sleep when closing the laptop. All I see is a black screen. + My computer will not wake up after going to sleep when closing the + laptop. All I see is a black screen. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-29-generic 3.13.0-29.53 ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2 Uname: Linux 3.13.0-29-generic i686 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: i386 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: mike 2009 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: mike 2009 F.... pulseaudio CurrentDesktop: XFCE Date: Wed Jun 18 21:52:24 2014 HibernationDevice: RESUME=UUID=254b7140-5907-4df2-b1aa-f8671f6c654f InstallationDate: Installed on 2014-06-05 (13 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2) Lsusb: - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Gateway Gateway M685 PccardctlIdent: - Socket 0: - no product info available + Socket 0: + no product info available PccardctlStatus: - Socket 0: - no card + Socket 0: + no card ProcFB: - + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=6476d1cb-6d18-4fbf-96eb-9b078025d0b6 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-29-generic N/A - linux-backports-modules-3.13.0-29-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-29-generic N/A + linux-backports-modules-3.13.0-29-generic N/A + linux-firmware 1.127.2 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/17/2006 dmi.bios.vendor: Gateway dmi.bios.version: 72.02 dmi.board.vendor: Gateway dmi.board.version: 7202 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 8 dmi.chassis.vendor: Gateway dmi.chassis.version: Rev.1 dmi.modalias: dmi:bvnGateway:bvr72.02:bd02/17/2006:svnGateway:pnGatewayM685:pvr3402439:rvnGateway:rn:rvr7202:cvnGateway:ct8:cvrRev.1: dmi.product.name: Gateway M685 dmi.product.version: 3402439 dmi.sys.vendor: Gateway ** Tags removed: trusty ** Tags added: bios-outdated-72.08 rusty ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Summary changed: - Closed laptop just showing black screen when opened + [Gateway M685] Closed laptop just showing black screen when opened -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1331919 Title: [Gateway M685] Closed laptop just showing black screen when opened To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331919/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
