On further investigation. Looks similar to Bug #1026331 (duplicate of
#878986). Which, according to the comments on the latter is a Pulseaudio
issue.

Fixed (or rather triaged) by using 
amixer -D pulse set Master toggle 
(which worked for me)
or using 
pactl set-sink-mute <default_sink_name> 0
(which wouldn't recognise the sink name)

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https://bugs.launchpad.net/bugs/1313813

Title:
  amixer 'mute toggle shortcut' problem (can mute but not unmute)

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