We need more information like what version of Ubuntu and which printer driver
you are using, therefore please run the following command in a terminal:
apport-collect -p cups 1067510
Also we need your cups error_log after trying to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS%20error_log
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1067510
Title:
Can't set printer to monochrome
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