** Description changed: Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports. Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds. OS details: Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 Motherboard details: Gigabyte GA-990FXA-UD3 motherboard -rev. 4.0 -BIOS version F2 (latest at time of writing) -USB controller - VIA VL805 "Support various Linux kernels": http://www.via-labs.com/en/products/vl805/index.jsp UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub". - Same/similar bugs reported here: + Same/similar bugs for Linux Mint reported here: https://bugs.launchpad.net/linuxmint/+bug/1332722 https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference) + + Same/similar bugs for Ubuntu reported here: + https://bugs.launchpad.net/ubuntu/+bug/1242321 + https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248 + https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764 + https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543
** Description changed: Issue: External USB3 drive (Seagate GoFlex 3TB) fails to mount, but is initially recognized by the kernel. See attached CurrentDmesg.txt for error. External drive formatted as ext4. Same unit works as expected on USB2 ports. Expected behaviour: I expect my external USB3 drive to be recognized by the OS when plugged into a USB3 port, AND I expect it to operate at USB3 speeds. OS details: Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 Motherboard details: Gigabyte GA-990FXA-UD3 motherboard -rev. 4.0 -BIOS version F2 (latest at time of writing) -USB controller - VIA VL805 "Support various Linux kernels": http://www.via-labs.com/en/products/vl805/index.jsp UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (enabling or disabling these has no effect). IOMMU enabled or disabled has no effect. Hardware IOMMU enabled (I think) with kernel boot parameters "iommu=pt iommu=1" modified in "/etc/default/grub". Same/similar bugs for Linux Mint reported here: https://bugs.launchpad.net/linuxmint/+bug/1332722 https://bugs.launchpad.net/linuxmint/+bug/1348669 (Duplicate of this bug report, but kept for reference) - Same/similar bugs for Ubuntu reported here: + Same/similar bugs for Ubuntu (various releases) reported here: https://bugs.launchpad.net/ubuntu/+bug/1242321 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966248 https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543 ** Project changed: linuxmint => ubuntu ** Package changed: ubuntu => linuxmint ** Project changed: linuxmint => ubuntu ** Also affects: linuxmint Importance: Undecided Status: New ** Changed in: linuxmint Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 drive does not work in USB3 port To manage notifications about this bug go to: https://bugs.launchpad.net/linuxmint/+bug/1353050/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
