Nachoriagar95, please boot into the default kernel that came with Ubuntu (not a mainline one) and then execute the apport-collect.
** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363202/+attachment/4191603/+files/ProcEnviron.txt ** Tags removed: apport-collected ** Description changed: Ubuntu recognices bluetooth card, it appears the icon on the status bar but never find any device during scanning, I neither connect to other devices using comand: hidd --connect aa:bb:cc:dd:ee:ff. Despite the "Visible" tag is active the device isn't found by any others. _____________________________________________________________________________________________________________________ :~$ lsusb - Bus 001 Device 002: ID 8087:8000 Intel Corp. + Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 002 Device 004: ID 05c8:0359 Cheng Uei Precision Industry Co., Ltd (Foxlink) - Bus 002 Device 003: ID 138a:003f Validity Sensors, Inc. - Bus 002 Device 002: ID 0bda:b001 Realtek Semiconductor Corp. + Bus 002 Device 004: ID 05c8:0359 Cheng Uei Precision Industry Co., Ltd (Foxlink) + Bus 002 Device 003: ID 138a:003f Validity Sensors, Inc. + Bus 002 Device 002: ID 0bda:b001 Realtek Semiconductor Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ____________________________________________________________________________________________________________ :~$ lspci 00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b) 00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b) 00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b) 00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04) 00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04) 00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4) 00:1c.1 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 2 (rev e4) 00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4) 00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4) 00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04) 00:1f.6 Signal processing controller: Intel Corporation Lynx Point-LP Thermal (rev 04) 07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01) 08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10) 09:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter _____________________________________________________________________________________________________________________ :~$ uname -a Linux laptop 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux _____________________________________________________________________________________________________________________ :~$ dmesg [ 2452.129925] usbcore: deregistering interface driver btusb [ 2452.200717] Bluetooth: hci0 urb ffff880148a68600 failed to resubmit (2) [ 2457.352982] usbcore: registered new interface driver btus _____________________________________________________________________________________________________________________ :~$ hcitool dev Devices: - hci0 90:*8:*A:*4:*4:*A - --- - ApportVersion: 2.14.1-0ubuntu3.3 - Architecture: amd64 - CurrentDesktop: Unity - DistroRelease: Ubuntu 14.04 - InstallationDate: Installed on 2014-08-15 (16 days ago) - InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) - Package: linux (not installed) - Tags: trusty - Uname: Linux 3.17.0-031700rc2-generic x86_64 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo - _MarkForUpload: True + hci0 90:*8:*A:*4:*4:*A -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1363202 Title: Hp 430 g2 bluetooth not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363202/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
