The same problem here. External TOURO Mobile 1TB disconnects and reconnects all the time. Dualbooting and using it in windows works fine.
[12450.661272] usb 4-2: USB disconnect, device number 12 [12451.049269] usb 4-2: new SuperSpeed USB device number 13 using xhci_hcd [12451.065847] usb 4-2: New USB device found, idVendor=4971, idProduct=1020 [12451.065853] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12451.065857] usb 4-2: Product: Touro Mobile 3.0 [12451.065860] usb 4-2: Manufacturer: HGST [12451.065863] usb 4-2: SerialNumber: 21001310120002202199 [12451.066573] usb-storage 4-2:1.0: USB Mass Storage device detected [12451.066705] scsi19 : usb-storage 4-2:1.0 [12452.065847] scsi 19:0:0:0: Direct-Access HGST Touro Mobile 3.0 0 PQ: 0 ANSI: 6 [12452.066238] sd 19:0:0:0: Attached scsi generic sg3 type 0 [12452.066391] sd 19:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [12452.066663] sd 19:0:0:0: [sdd] Write Protect is off [12452.066667] sd 19:0:0:0: [sdd] Mode Sense: 43 00 00 00 [12452.066908] sd 19:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12452.868148] sdd: sdd1 [12452.869362] sd 19:0:0:0: [sdd] Attached SCSI disk [12453.558732] usb 4-2: USB disconnect, device number 13 [12453.559817] sd 19:0:0:0: [sdd] Synchronizing SCSI cache [12453.559851] sd 19:0:0:0: [sdd] [12453.559854] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [12454.158937] usb 4-2: new SuperSpeed USB device number 14 using xhci_hcd [12454.175483] usb 4-2: New USB device found, idVendor=4971, idProduct=1020 [12454.175489] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12454.175493] usb 4-2: Product: Touro Mobile 3.0 [12454.175496] usb 4-2: Manufacturer: HGST [12454.175499] usb 4-2: SerialNumber: 21001310120002202199 [12454.176234] usb-storage 4-2:1.0: USB Mass Storage device detected [12454.176415] scsi20 : usb-storage 4-2:1.0 [12455.175616] scsi 20:0:0:0: Direct-Access HGST Touro Mobile 3.0 0 PQ: 0 ANSI: 6 [12455.175999] sd 20:0:0:0: Attached scsi generic sg3 type 0 [12455.176174] sd 20:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [12455.176438] sd 20:0:0:0: [sdd] Write Protect is off [12455.176441] sd 20:0:0:0: [sdd] Mode Sense: 43 00 00 00 [12455.176700] sd 20:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12455.191702] sdd: sdd1 [12455.217808] sd 20:0:0:0: [sdd] Attached SCSI disk [12456.896440] usb 4-2: USB disconnect, device number 14 [12456.897317] sd 20:0:0:0: [sdd] Synchronizing SCSI cache [12456.897355] sd 20:0:0:0: [sdd] [12456.897358] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [12457.136701] usb 4-2: new SuperSpeed USB device number 15 using xhci_hcd [12457.153151] usb 4-2: New USB device found, idVendor=4971, idProduct=1020 [12457.153158] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12457.153161] usb 4-2: Product: Touro Mobile 3.0 [12457.153164] usb 4-2: Manufacturer: HGST [12457.153167] usb 4-2: SerialNumber: 21001310120002202199 [12457.153976] usb-storage 4-2:1.0: USB Mass Storage device detected [12457.154234] scsi21 : usb-storage 4-2:1.0 [12458.153225] scsi 21:0:0:0: Direct-Access HGST Touro Mobile 3.0 0 PQ: 0 ANSI: 6 [12458.153510] sd 21:0:0:0: Attached scsi generic sg3 type 0 [12458.153816] sd 21:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [12458.154069] sd 21:0:0:0: [sdd] Write Protect is off [12458.154074] sd 21:0:0:0: [sdd] Mode Sense: 43 00 00 00 [12458.154329] sd 21:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12458.171249] sdd: sdd1 [12458.172267] sd 21:0:0:0: [sdd] Attached SCSI disk [12459.513747] usb 4-2: USB disconnect, device number 15 [12459.514370] sd 21:0:0:0: [sdd] Synchronizing SCSI cache [12459.514428] sd 21:0:0:0: [sdd] [12459.514431] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [12459.754117] usb 4-2: new SuperSpeed USB device number 16 using xhci_hcd [12459.770665] usb 4-2: New USB device found, idVendor=4971, idProduct=1020 [12459.770671] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12459.770675] usb 4-2: Product: Touro Mobile 3.0 [12459.770678] usb 4-2: Manufacturer: HGST [12459.770681] usb 4-2: SerialNumber: 21001310120002202199 [12459.771505] usb-storage 4-2:1.0: USB Mass Storage device detected [12459.771640] scsi22 : usb-storage 4-2:1.0 [12460.770656] scsi 22:0:0:0: Direct-Access HGST Touro Mobile 3.0 0 PQ: 0 ANSI: 6 [12460.771003] sd 22:0:0:0: Attached scsi generic sg3 type 0 [12460.771236] sd 22:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [12460.771509] sd 22:0:0:0: [sdd] Write Protect is off [12460.771513] sd 22:0:0:0: [sdd] Mode Sense: 43 00 00 00 [12460.771753] sd 22:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12460.783805] sdd: sdd1 [12460.784735] sd 22:0:0:0: [sdd] Attached SCSI disk [12533.519172] usb 4-2: USB disconnect, device number 16 [12533.519959] sd 22:0:0:0: [sdd] Synchronizing SCSI cache [12533.520034] sd 22:0:0:0: [sdd] [12533.520037] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [12533.759491] usb 4-2: new SuperSpeed USB device number 17 using xhci_hcd [12533.775599] usb 4-2: New USB device found, idVendor=4971, idProduct=1020 [12533.775601] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12533.775603] usb 4-2: Product: Touro Mobile 3.0 [12533.775604] usb 4-2: Manufacturer: HGST [12533.775605] usb 4-2: SerialNumber: 21001310120002202199 [12533.776313] usb-storage 4-2:1.0: USB Mass Storage device detected [12533.776475] scsi23 : usb-storage 4-2:1.0 [12534.776054] scsi 23:0:0:0: Direct-Access HGST Touro Mobile 3.0 0 PQ: 0 ANSI: 6 [12534.776424] sd 23:0:0:0: Attached scsi generic sg3 type 0 [12534.776598] sd 23:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) [12534.776850] sd 23:0:0:0: [sdd] Write Protect is off [12534.776854] sd 23:0:0:0: [sdd] Mode Sense: 43 00 00 00 [12534.777108] sd 23:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12534.794070] sdd: sdd1 [12534.795111] sd 23:0:0:0: [sdd] Attached SCSI disk [12541.879913] usb 4-2: USB disconnect, device number 17 [12541.880633] sd 23:0:0:0: [sdd] Synchronizing SCSI cache [12541.880682] sd 23:0:0:0: [sdd] [12541.880685] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093274 Title: Hitachi Touro Desk Pro Drive Disappears From USB Bus When Reading From The Drive To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/1093274/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
