Public bug reported:
Hello,
I installed Trusty on a Dell Inspiron 5537 laptop, yet it fails to
boot beyond the plymouth animation.
So I booted in recovery mode, and done the following:
* Enabled network
* Dropped to root shell, and started gdm from there.
* Return back to recovery menu, and select to resume normal boot (without
closing gdm).
At this point, the console screen becomes blank (except for a blinking
cursor), and I see no progress at all. So I return to gdm, login from
there, and checked dmesg, and I find what seems to be a kernel oops:
[ 44.753510] ------------[ cut here ]------------
[ 44.753571] WARNING: CPU: 0 PID: 75 at
/build/buildd/linux-3.13.0/drivers/gpu/drm/i915/intel_pm.c:5856
i915_request_power_well+0x77/0x80 [i915]()
[ 44.754168] snd_hda_intel 0000:00:1b.0: irq 63 for MSI/MSI-X
[ 44.753645] Modules linked in: snd_hda_intel(+) mac80211 snd_hda_codec
intel_rapl(+) uvcvideo x86_pkg_temp_thermal intel_powerclamp coretemp
videobuf2_vmalloc videobuf2_memops kvm_intel videobuf2_core snd_hwdep snd_pcm
kvm videodev snd_page_alloc snd_seq_midi i915 snd_seq_midi_event iwlwifi
snd_rawmidi rts5139(C) snd_seq btusb snd_seq_device snd_timer crct10dif_pclmul
crc32_pclmul snd ghash_clmulni_intel bluetooth drm_kms_helper aesni_intel
cfg80211 drm dell_wmi sparse_keymap aes_x86_64 i2c_algo_bit soundcore lrw
gf128mul mei_me dell_laptop mei glue_helper dcdbas ablk_helper cryptd lpc_ich
joydev serio_raw mac_hid wmi video psmouse ahci r8169 libahci mii
[ 44.754714] CPU: 0 PID: 75 Comm: kworker/0:1 Tainted: G C
3.13.0-36-generic #63-Ubuntu
[ 44.754772] Hardware name: Dell Inc. Inspiron 5537/0RKNTK, BIOS A07
11/12/2013
[ 44.754829] Workqueue: events azx_probe_work [snd_hda_intel]
[ 44.754878] 0000000000000009 ffff88024f8dfd50 ffffffff8171e569
0000000000000000
[ 44.754980] ffff88024f8dfd88 ffffffff8106775d 0000000000000000
0000000000000000
[ 44.755082] 0000000000000000 ffff880253af2000 ffff88024f43b000
ffff88024f8dfd98
[ 44.755199] Call Trace:
[ 44.755240] [<ffffffff8171e569>] dump_stack+0x45/0x56
[ 44.755284] [<ffffffff8106775d>] warn_slowpath_common+0x7d/0xa0
[ 44.755328] [<ffffffff8106783a>] warn_slowpath_null+0x1a/0x20
[ 44.755390] [<ffffffffa03762e7>] i915_request_power_well+0x77/0x80 [i915]
[ 44.755439] [<ffffffffa046ef42>] hda_display_power+0x32/0x40 [snd_hda_intel]
[ 44.755488] [<ffffffffa046d8a5>] azx_probe_continue+0x55/0x980
[snd_hda_intel]
[ 44.755553] [<ffffffffa046ecd5>] azx_probe_work+0x15/0x20 [snd_hda_intel]
[ 44.755601] [<ffffffff810839d2>] process_one_work+0x182/0x450
[ 44.755647] [<ffffffff810847c1>] worker_thread+0x121/0x410
[ 44.755691] [<ffffffff810846a0>] ? rescuer_thread+0x430/0x430
[ 44.755736] [<ffffffff8108b4a2>] kthread+0xd2/0xf0
[ 44.755778] [<ffffffff8108b3d0>] ? kthread_create_on_node+0x1c0/0x1c0
[ 44.755824] [<ffffffff8172eefc>] ret_from_fork+0x7c/0xb0
[ 44.755868] [<ffffffff8108b3d0>] ? kthread_create_on_node+0x1c0/0x1c0
[ 44.755913] ---[ end trace a568fc723deaec72 ]---
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aelmahmoudy 14485 F.... pulseaudio
/dev/snd/controlC1: aelmahmoudy 14485 F.... pulseaudio
CRDA:
country EG:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 20), (N/A, 20)
(5250 - 5330 @ 20), (N/A, 20), DFS
CurrentDesktop: GNOME
Date: Wed Oct 1 10:36:50 2014
HibernationDevice: RESUME=UUID=ff8c8192-c7f4-4e36-a9b0-2fa1efc33e1c
MachineType: Dell Inc. Inspiron 5537
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic
root=UUID=13a3b66a-2384-488d-853f-9c77a2be74e9 ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not
responding.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0RKNTK
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias:
dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn0RKNTK:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug staging trusty
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https://bugs.launchpad.net/bugs/1376167
Title:
Inspiron 5537 fails during normal boot
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